Description
We are seeking a **Customer Service Representative** to join our team and assist our customers with their inquiries and requests. We are looking for a communicative, patient, and solution-oriented individual capable of delivering professional service in every interaction.
Key Responsibilities
* Respond to customer inquiries via email and telephone.
* Resolve questions regarding products, services, and processes.
* Record requests and keep information up to date.
* Follow up on outstanding issues and inquiries.
* Coordinate with other departments as needed.
* Maintain clear and professional communication with customers.
* Identify recurring issues and report potential improvements.
Requirements
* Strong communication and interpersonal skills.
* Customer-oriented attitude and problem-solving ability.
* Proficiency in using computers, email, and digital tools.
* Organizational skills and attention to detail.
* Ability to work independently and collaboratively.
* Prior customer service experience is preferred.
* Fluent Spanish; English is considered a plus.
We Offer
* **€2,150–2,500 gross per month.**
* Full-time schedule from Monday to Friday.
* Paid initial training.
* Vacation time and standard employment benefits.
* A professional and collaborative work environment.
* Opportunities for professional development.
Salary: €12.50–€15.10 per hour
Benefits:
* Retirement plan
Work Location: Periodic travel