Software Implementation Technician - Hotel

Description

Job Summary: We are seeking a Delivery Technician responsible for software deployments, updates, and maintenance, combining technical expertise, analytical ability, organization, and effective communication with teams and customers. Key Highlights: 1. Experience in software deployment and updates 2. Advanced knowledge of Windows Server, Windows Desktop, and SQL Server 3. Focus on incident diagnosis and resolution with effective communication **Company Description** Are you passionate about customer service, software, and the hospitality sector? At Septeo, a leading technology solutions group, we are looking to hire a Customer Success professional for Nivimu, our innovative people management tool. If you are motivated to support customers in their growth and deliver an outstanding experience, we want you on our team! **Job Description** We seek to hire a Delivery Technician responsible for executing deployments, updates, and maintenance tasks in production and testing environments. This role requires a combination of technical expertise, analytical thinking, organization, and effective communication with internal teams and customers. Main Responsibilities * Experience in software deployment and updates. * Ability to execute application installation, update, and maintenance plans in production and testing environments, ensuring minimal service disruption. * Knowledge of Windows Server and Windows Desktop. * Proficiency in administration, configuration, troubleshooting, services, users, permissions, and tasks related to stability and security in Microsoft environments. * Technical competence in SQL Server. * Ability to administer databases, execute scripts, validate data integrity, and manage tasks related to backups/restores and connectivity. * Focus on incident diagnosis and resolution. * Capability to analyze issues related to installation, compatibility, connectivity, or performance, identify root causes, and implement efficient solutions. * Effective communication and interaction with internal/external customers. * Ability to coordinate with development, support, and end-customer teams; document processes; and report progress or incidents clearly and systematically. **Requirements** Key Skills * Organization and ability to manage multiple simultaneous deployments. * Analytical thinking and problem-solving orientation. * Teamwork and coordination with technical departments. * Proactivity and attention to detail. * Clear and effective written and verbal communication. **Additional Information** We offer: * Permanent contract * Full-time schedule Monday to Friday: 08:30\-18:00h * Immediate start