Country Spain Province Madrid \- Madrid Application Deadline 15/12/2025 Category Direct Service, Administration and Finance **NGO Information** CESAL **Rating** (0 ratings) **info** Response rate: 64.03% **info** **Objective** ------------ Support professional responsible for facilitating and streamlining the report management process, acting as an operational liaison between users and the technical team. Contributes to the proper preparation of files, collection of information, and follow-up on the validation process with the Community of Madrid. FUNCTIONS AND RESPONSIBILITIES: * Assist in collecting, verifying, and organizing documentation required for various reports. * Provide basic information on documentary requirements, deadlines, and procedures. * Prepare files and make them available to technical staff for assessment. * Carry out administrative follow-ups on the status of reports. * Coordinate the sending and receiving of documentation with public agencies when necessary. * Register and update data in platforms used by CEPI and the Community of Madrid. * Handle in-person and telephone inquiries regarding administrative aspects of the procedure. * Keep updated protocols and workflows related to reports. * Collaborate with the administrative reception area on shared support tasks and other CEPI departments. * Deliver training courses/activities related to their responsibilities. * Ensure proper application of data protection regulations. * Perform any other assigned tasks in order to meet CESAL's institutional objectives. **Profile:** * Graduate in ESO, First Grade Vocational Training or equivalent. * Experience in migrant support, document management, or technical support within social organizations will be valued. * Specific knowledge: Basic knowledge of migration, administrative procedures, and regularization processes (desirable). * Computer skills: Proficiency in office tools and user-level registration systems. * Communication skills, empathy, organizational ability, proactivity, and teamwork. **Competencies:** Initiative and autonomy, Learning capacity, Flexibility, Organization and planning, Technical and personal reliability, Interpersonal communication, Teamwork **Level:** Employee **Contract Type:** Full-time **Duration:** Indefinite **Salary:** Between 18\.001 and 24\.000 € gross/year **Minimum Education:** Compulsory Secondary Education **Minimum Experience:** At least 1 year **Start Date:** 20/11/2025 **Number of Positions:** 1