What will be your mission? As a Waiter/Waitress, you will be responsible for taking orders and delivering food and beverages to our guests, providing an excellent overall guest experience. What will you do? * Deliver excellent customer service. * Greet and welcome all guests in accordance with company standards. * Maintain direct and frequent contact with guests—especially during key moments of their stay, such as breakfast, lunch, dinner, and/or any events or meetings (banquets, coffee breaks, etc.). * Demonstrate excellent knowledge of regular guests, paying attention to their preferences. * Know and promote the various products and services available at the hotel’s restaurant. * Review daily specials and menu changes with the relevant F&B team. * Manage restaurant reservations. * Communicate effectively with kitchen staff to ensure orders are accurate and delivered on time. * Set up and clean restaurant tables and meeting rooms as required. * Follow processes and procedures related to product preparation, quality, and service in line with brand standards. * Present checks and process guest payments using the point-of-sale (POS) system, handle cash, and process credit and debit card transactions. * Identify opportunities to increase F&B department revenue through upselling. * Ensure all F&B outlets are clean, well-organized, and ready to receive guests. * Comply with all applicable health and safety regulations and customer service guidelines. What are we looking for? * Prior experience performing similar roles in other hotel chains or related industries is highly desirable. * Professional training in hospitality/F&B. * Fluency in the local language and knowledge of English are highly valued. * Practical knowledge of various computer programs (Microsoft Office, POS systems, etc.). * Customer service orientation. * Active listening and effective communication skills. * Attention to detail. * Commercial orientation. * Ability to work independently and as part of a team. Why join us? At Minor Hotels Europe & Americas, we are committed to shaping exciting global careers and intercultural experiences. Our journey is driven by the passion and dedication of our incredible teams—who also enjoy exclusive benefits such as: * Global experience — diversity across 150 nationalities. * Challenging professional development opportunities, both nationally and internationally. * A wide range of training programs to enhance skills. * Well-being initiatives, including flexible working conditions. * Employee recognition programs, such as our “Memorable Dates”. * Opportunities to make a difference through our sustainability program and volunteer initiatives. * Staff rates and promotions, with discounts at our hotels worldwide and exclusive perks through our corporate loyalty program.