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Category:Account & Relationship Management

Business Sales Advisor (KAM Enterprises)65104493202433120

Business Sales Advisor (KAM Enterprises)

**Market-Leading Brand | Leading Automotive Group in Ibiza** Do you have sales experience in competitive environments and want to take the leap to represent a **market-leading brand** in the B2B automotive sector? Are you comfortable with consultative selling and building relationships with high-level corporate clients? **Then we’re looking for you.** A leading group in the automotive sector is seeking to hire a **Business Sales Advisor** to manage and develop relationships with companies, fleets, and key accounts. **We’re looking for a candidate who…** * Has a **proactive attitude** and a strong desire to grow professionally. * Is highly organized, autonomous, and has an **exceptional results-oriented mindset**. * Is passionate about representing a **recognized B2B brand**, and about building solid, long-lasting client relationships. * Possesses strong **consultative negotiation skills** and a deep understanding of client needs. **Key Responsibilities** * Manage and expand the corporate client portfolio, identifying opportunities and offering tailored solutions. * Plan and execute a commercial strategy focused on volume, product mix, and profitability targets. * Conduct active prospecting (LinkedIn, databases, networking, etc.) to identify new clients and key contacts. * Negotiate with mid- to senior-level stakeholders (e.g., General Management, Procurement, Finance, HR). * Deliver presentations, proposals, and follow up on sales opportunities. * Report sales activity and results using CRM tools and internal systems. * Ensure an **excellent customer experience**, consistently conveying the Brand’s image and values. * Minimum **2 years of sales experience**, preferably in sectors such as: technology, insurance, vehicle leasing, banking, logistics, or services. * Experience in **consultative selling and corporate account management**. * Outstanding **verbal and written communication**, negotiation, and persuasion skills. * Proficiency in office software: Excel, PowerPoint, Word. * Digitally savvy profile, active on LinkedIn, and comfortable managing databases. * A learning mindset, adaptable to commercial methodologies and technological environments. * Ability to work autonomously without losing alignment with the team. * Valid Class B driving license.

662-pl. de Cort, Centre, 07001 Palma, Illes Balears, Spain

Showroom Specialist65083712217986121

Showroom Specialist

Palma, ES, 07006 **What are we looking for** At Cosentino (www.cosentino.com) we are looking for a City Center Specialist to join our City Center located in Mallorca. The City Centers are an example of Cosentino’s total commitment to the AD community. The City Center is the epicenter of Cosentino’s commercial model, and its mission is to provide an aspirational experience that attracts and inspires Designers, End Consumers, Architects, and all other Cosentino business partners. The City Center is a hub for our global community, and a tool for showcasing the versatility of our materials and our brands.**What you will do** As the City Center Specialist you will assist with the day to day operations in the Cosentino City showroom. Your daily tasks will include guest relations, customer service assistance, events coordination as well as visiting certain customer accounts. When the City Center Specialist is in the City Center, the goal is to identify and generate sales leads and then partner with the local sales team, which allows them to follow up on the leads and convert into sales and projects. Also, as part of the responsibilities, it will be visiting specific accounts and develop relationships and generate direct sales through those accounts. Will also play a key role on enhancing our showrooms within targeted local industries (builders, architects, designers, commercial, etc.). In this role, you will proactively reach out to clients in order to achieve individual and team goals. Your ability to network and find business through events hosted at our City Center and showrooms are an integral key part of this role. Sales Responsibilities: * Welcome and engage every customer and provide the best customer experience, with the goal of developing long term relationships and foster brand loyalty. * Assist all walk\-ins \& customers with appointments that arrive at the showroom. * Provide support face\-to\-face, over the phone and via email to better help customers understand the benefits of Cosentino brand. * Develop and build relationships with design firms in the area. Manage the relationship through face\-to\-face visits outside of the showroom and generate sales through them according to the sales goals assigned to the position. * Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested, as well as highlighting possible stock issues that may arise to help them achieve and exceed sales targets. * Work with the City Manager and Showroom Managers to increase traffic within the City Center and leads. * Register visits and leads in SalesForce. Organization and Administration Responsibilities: * Filter the leads of the City Center via phone call and only forward the ones with potential. * Organize and plan events in advance, coordinating content and making sure we have qualified attendees. * Responsible for execution of events: invitations, catering, logistics, publicity, mailing. * Ensure daily entry of all customer visits in Salesforce * Ensure the showroom is always in perfect condition: this includes, but not limited to the cleanliness of all furniture, equipment, supplies and placing marketing materials. * Manage and maintain the showroom: this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials, attending visitors daily and during events. * Manage the administrative tasks required for suppliers. **What you need to succeed** Professional Experience Required * 2\+ experience in sales * 1\+ experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales * Preferably 2\+ experience in interior design industry Knowledge Required: * Proven Success in Sales, Marketing and Customer Service Desired * Knowledge of the building or decoration market Academical Background Required * High School Diploma or GED Desired * bachelor’s degree in interior design, architecture or similar **What we do offer** A great experience to grow in a key position for us in Cosentino **About Cosentino** At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world\-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. www.cosentino.com With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you.*Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.”* \- https://rb.gy/xq0edq \*If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786\) 686\-5060 or at our email address: talentacquisition@cosentino.com\* Privacy Policy **Data Controller**: COSENTINO GLOBAL, S.L.U. **Purpose**: to process your contact request for the installation of products by COSENTINO’s professional partners. **Rights**: access, correction, deletion, objection, limitation of processing, transfer of data or withdrawal of consent, to Ctra. Baza a Huércal\-Overa, km 59 – 04860 Cantoria (Almería), or to gdpr@cosentino.com. For further information on the processing of your data, please refer to our Privacy Policy.

Carrer de Miramar, 9, Centre, 07001 Palma, Illes Balears, Spain

Partner Success Manager65069850355457122

Partner Success Manager

**Who is WebBeds?** WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences. Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5\.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking. WebBeds is a subsidiary of Web Travel Group – an ASX 200 listed company operating a global digital travel business. **What makes us stand out?** * We are a wholesale global travel organization * We have 1500\+ people speaking 50\+ languages in 120\+ cites across 50\+ countries * We partner with over 430,000 properties in more than 15,000 destinations * We work with more than 44,000 travel companies in 139 source markets * We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative \& lateral thinking **In this role you will:** The Partner Success Manager Chains plays a major role in complementing the Chains team in the relationship management with key chain partners, through optimisation of rates and availability jointly with the Strategic Account Managers with targeted actions and strategy as directed by the Director of Chains. This position will be working collaboratively with external and internal stakeholders in an agile manner to maximize opportunities and increase growth, providing excellent partner service and making our Dynamic Inventory available on Points of Sale. This role requires a candidate with a strong operational background in the Connectivity area of the travel industry, as well as an interest and passion for the commercial area of the business that enables seamless integration of new product with channel managers and switch partners. **Key elements to this role include, but not limited to:** * The Partner Success Manager Chains has a responsibility for delivering the company’s commercial objectives derived from the chain’s partnership roadmap. * Build and maintain meaningful relationships with Chain partners to optimize the global partnership on Destination, Region, and Global level. * Partner with Connectivity team, Strategic Account Managers and Chains to ensure hotels are connected, handle queries and ensure overall quality control. * Analyse and investigate trends of the specific chain to build partner roadmap together with Strategic Account Managers to achieve better performance and optimize the chain partnerships. * Ensure managed chain properties are live and bookable on POS conducting quality auditing of properties set up, ensure pricing accuracy, and the rate and promotion competitiveness. * Monitor daily/weekly/monthly production for connected hotels in remit using relevant production reports. * Support onboarding of new partners and implement trainings on our USP’s and usage of extranet tools and interface. * Assist Strategic Account Managers with analyses, reports and presentations for the QBR’s of key Chain Partners. * Assist with reviewing, mapping and setting live of BAR contracts. Liaising with relevant teams to see the task through to the end * Additional responsibilities may include handling directly a small portfolio of Chain suppliers as directed by Line Manager. **The skills we would love to see in your suitcase!** * Personal effectiveness with strong communication and influencing skills * Comfortable to negotiate with suppliers in person or via Teams * Experience in working in fast paced and multi\-cultural environment * Proactive and positive, with ability to offer solutions to issues encountered. * Personable with lots of enthusiasm and a “can do” attitude * Ability to work independently as well as part of the team * Ability to prioritise and multitask * Organised with impeccable attention to detail * Numerically astute * Ability to build effective and meaningful working relations both internally and external * Have worked in similar role * Experienced in various contracting platforms * Fluent in English, with additional fluency in Spanish or German considered an asset * Commercial awareness in the travel industry * Good Microsoft Office knowledge, especially Excel and Outlook **Why choose us as your next destination?** We are super proud of our dedicated team of friendly, energetic \& passionate professionals. Our people are key to the success of our business \& everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do \& to deliver our partners with unbeatable service \& support. International highly skilled group of experts from all around the globe Dynamic environment with the chance to grow, influence \& impact change Disruptive, fast\-growing market leader within travel \& endless possibilities Culture built on collaboration empowerment and innovation Find out more about the WebBeds business at www.webbeds.com \- **\#LI\-Hybrid**

662-pl. de Cort, Centre, 07001 Palma, Illes Balears, Spain

SALES COORDINATOR (37633)65069849659137123

SALES COORDINATOR (37633)

***“The world is yours with Meliá”*** Discover a borderless path at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in diverse countries and become part of our extensive global family. **Discover some of the benefits we offer you:** * **My MeliáRewards:** Join our exclusive loyalty programme and enjoy unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts across a wide range of products and services, promoting an active and healthy lifestyle. Feel proud to belong to Meliá—as we are proud of you. Support the Senior Director of Leisure Sales Europe & APAC in achieving the Segment’s commercial objectives as well as those of the company’s resort hotels under their responsibility, and maximise sales growth through implementation of a commercial management model aligned with the VP’s guidelines and policies. Coordinate with the Senior Director the management/development of the commercial team under their responsibility to achieve maximum performance and thereby help attain set objectives. RESPONSIBILITIES Together with the Senior Director of the area, initiate, with the necessary lead time, the contracting process for each season in hotels with sales potential in the Leisure segment, requesting, collecting and reviewing the contracting proposals from such hotels. Monitor changes and updates to contracting proposals and strategy. Contact and coordinate with commercial managers to ensure correct interpretation of contracting proposals and their entry into the system. Coordinate KAM, Regional and Hotel teams during the contracting process to ensure compliance with defined strategies. Consolidate and summarise the most relevant aspects and novelties of each contracting proposal for assessment during validation meetings. Participate in meetings among the Leisure, Revenue and Operations areas to define the pricing strategy for the Leisure segment for each season. Be responsible for loading base contracting rates into the tool for each Leisure hotel. Support the review and updating of contractual terms and conditions in the contracting tool for all hotels requiring it. Support KAM and Regional teams in resolving any incidents related to the contracting tool. Coordinate training activities on the contracting tool and support their delivery. Support the collection of KKAA and NKA production data from the company’s resort hotels. Review the annual Marketing and Advertising budget for KKAA within the TTOO segment. Assist Regional Offices, Hotel Directors and commercial staff with any commercial matters arising: queries, incidents, etc. Support the updating of reports and data analysis from SAP BW and DUETTO as required: extraction, preparation and analysis of reports requested at revenue and segmentation levels. Support the Senior Director daily to ensure proper departmental functioning and successful implementation of the Leisure segment’s sales strategy. **At Meliá, we are all VIP** Outstanding professionals who make everyday life easier and exceptional. From newcomers to long-standing colleagues, everyone possesses unique and valuable qualities that make working at Meliá a constant growth opportunity and a passport to building your future wherever you choose. Our warmth, closeness and passion for what we do make working at Meliá an unforgettable experience—filled with emotional moments and always with the feeling of belonging to a great family that includes people like you: **VIP** people. *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by leadership commitment and guided by the principles set out in our Human Resources policies. Likewise, we value promoting throughout our entire workforce a corporate culture committed to effective equality and raising awareness about the need for joint and global action.* *We drive our commitment to* ***equality and diversity****, avoiding any form of discrimination—particularly based on disability, race, religion, gender or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company****.* *Furthermore, we advocate for the sustainable growth of our sector through a highly skilled, socially responsible human team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****”. Thanks to all our collaborators, we make it possible.* To protect you and prevent fraud during recruitment processes, we invite you to consult our recommendations on the "**Protect your application**" page. If you want to be “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

Balearic Islands, Spain

Chef/Culinary Instructor65058824743810124

Chef/Culinary Instructor

Flexible Schedule Manage your own calendar and accept bookings that work for your schedule. High Earnings Boost your earnings or replace your full\-time job. Full Support Our team does the marketing for you. We also support you from profile creation to receiving your earnings. **Chef/Culinary Instructor, Mallorca, Spain** ============================================= **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef Cozymeal invites passionate chefs to become **Culinary Instructors** in Mallorca. Known for its stunning Mediterranean coastline and vibrant Balearic flavors, Mallorca offers a perfect setting to teach cooking classes and expand your culinary business. As a culinary instructor in Mallorca, you have the freedom to design your own menus, set a flexible schedule, and engage with eager home cooks. Whether you specialize in traditional Spanish tapas, fresh seafood, or international fusion cuisine, Cozymeal supports you with marketing, client connections, and streamlined logistics. If you’re ready to share your expertise as a chef instructor in Mallorca, this is an excellent opportunity to grow your culinary presence. **ABOUT COZYMEAL:** Cozymeal is the \#1 platform for culinary experiences \& cookware in the US, Canada and around the world. Guests can book everything from cooking classes to corporate team building events to private chef services with local professional chefs. Besides that, guests can also find on Cozymeal other culinary experiences \& products, including food tours, mixology classes, wine tastings, cookware and step\-by\-step recipe videos. Cozymeal’s platform is frequently used by consumers and some of the world's top companies in 120\+ cities worldwide, and we have been featured in leading publications such as the Washington Post, Los Angeles Times, Fast Company and Thrillist, among others. **ENJOY THE MANY BENEFITS BY JOINING COZYMEAL, INCLUDING:** * Income potential of up to $12,000/month (some make even more than that!) * Be your own boss * Set your own schedule, decide if you would like to work only 5 hours/week (Part\-time) to 40 hours/week (Full\-time) * Reach new customers * Create and offer your own menus **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef **REQUIREMENTS:** * Based in Mallorca, Spain * Professional culinary background * Access to a venue from which you can host your cooking classes. This venue can also be your home. **SUCCESSFUL CHEFS ON COZYMEAL ALSO HAVE:** * A venue (either your home or a great kitchen space, such as a restaurant or a commercial kitchen) to host your experiences * A comprehensive repertoire and ability to offer a variety of cuisines * Experience hosting cooking classes **Location:** Mallorca, Spain

J27C+C2 Sant Joan, Spain

€ 12,000/month

Global Account Manager65058471405058125

Global Account Manager

**Getnet** is a global payment services platform for merchants and businesses, offering solutions in more than 30 countries across Europe and Latin America with a strong local value proposition. 100% owned by Santander Group, Getnet integrates the most popular international and local payment methods for both e-commerce and in-store transactions, delivering personalized service to merchants, businesses, and large enterprises. **Getnet Europe** is part of **PagoNxt**, a Santander Group company, and offers merchants innovative and customized payment solutions. Getnet has operational offices and technology centers in Madrid. Getnet employs over 5,000 specialists worldwide across Europe and Latin America. Our solutions enable merchants and businesses to access multichannel payments, always under the highest anti-fraud standards. Robust global and local services, combined with employees’ expertise across all industries, make Getnet Europe an ideal partner for merchants. Simple. Modular. Scalable. Start your payment future with Getnet today. **WHAT YOU WILL DO IN YOUR ROLE** As Acquiring Business Manager (POS), your objective will be to manage the achievement of Getnet’s commercial goals by leveraging resources—both human and technical—from Banco Santander and Getnet, ensuring delivery of the territory’s annual objectives. **We need someone like you to drive growth and margin in the Territory, in coordination with Banco Santander. Your main responsibilities will include:** * Communicating quarterly and annual targets to the network and aligning with DNR, DCE, Regional Directors or other key stakeholders to ensure commitment. * Monitoring performance results and reporting to Retail Business Management and Commercial Management, proposing corrective actions for deviations. * Designing and implementing growth initiatives: prospecting, identifying potential clients, and conducting visits (solo or jointly with SSCC representatives). * Visiting clients and branches together with Branch/Area Directors or others: business development, incident resolution, and product presentations. * Managing relationships with portfolio clients, acting as the liaison between executives, branch managers, and clients. * Providing specialized support to the network (clients and non-clients): visits, incident management, training, and multi-conference events to acquire and retain clients. * Authorizing pricing and conditions with branches/channels, and ensuring application of pricing policy to achieve the annual margin target. * Leading *repricing* actions in the Territory, agreeing on pricing with branches, regions, and clients to improve profitability. * Distributing, advocating, and training branches on Risk and Compliance policies to minimize losses. * Training Client Management Leads through tutorials and sessions, enhancing business knowledge and supporting growth. * Advocating and enhancing the Getnet brand within Banco Santander and the market. EXPERIENCE 10–15 years in banking and/or financial services Payment methods specialist EDUCATION Degrees in Industrial Engineering, Telecommunications, Business Administration and Management (ADE), Law, or related business fields ADDITIONAL TRAINING English: Advanced. Professional-level communication skills in a foreign language. SKILLS & KNOWLEDGE * Experience in client management and team leadership. * Advanced proficiency in Office tools such as Excel, PowerPoint, and Word. * Knowledge of multi-currency, multi-foreign-currency, and tax-free services and products. * POS terminals and their features. Deep familiarity with different POS models and their key technical characteristics. * Santander Methodology desirable. * Core Banking Payment Processes (Acquiring, Issuing, Redsys and SIBS Interchange, Authorization Center, POS terminals, ATMs, PCI, HSM, PSD2) * BIN structure and outclearing process (accounting between brands and institutions) * Knowledge of local processors Redsys and SIBS COMPETENCY PROFILE * Ability to handle pressure in difficult situations or under multiple demands. * Confidence in one’s personal and professional worth, as well as in one’s own capabilities. * Ability to adapt and work effectively in diverse and varied situations and with different people or groups. * Ability to understand complex situations by breaking them down into smaller parts and identifying implications step-by-step. * Ability to identify patterns or relationships that are not obvious, or to identify key points in complex situations. * Tenacity in pursuing set challenges and objectives to contribute distinctively to organizational results. * Ability to focus efforts on anticipating, recognizing, and satisfying external customers’ needs. OTHER INFORMATION The role assumes a responsible, honest, proactive, analytical, team-oriented individual who focuses on problem-solving. These qualities are essential for strong job performance, building positive relationships, and enabling professional growth within an organization. *If you’d like to learn more about us, follow us at* *https://es.linkedin.com/company/banco-santander*

662-pl. de Cort, Centre, 07001 Palma, Illes Balears, Spain

Junior Account Manager65058356044546126

Junior Account Manager

**About Jetstream** Jetstream is a global hospitality technology company that helps Resorts, Property Managers, and Hotels maximize revenue and expand their channel distribution. Our technology platform leverages unparalleled access to market data and provides AI\-powered reporting tools that give clients the insights they need to boost visibility, increase bookings, and drive sustainable growth. By combining innovative technology with industry expertise, Jetstream empowers hospitality businesses to reach more guests, optimize their performance, and unlock new revenue opportunities across the short\-term rental and travel sectors. **About the Role** Are you a natural relationship builder with a passion for sales and customer success? Jetstream is looking for a proactive and motivated Junior Account Manager to join our Mallorca office. In this role, you’ll support our clients by building strong relationships, helping ensure smooth onboarding, and helping accounts grow through excellent service and data\-driven insights. You’ll collaborate with international clients on a daily basis, , with Spanish as a strong plus. This position is ideal for someone eager to develop their career in a fast\-paced, global hospitality\-tech company, where you’ll gain hands\-on experience in account management, client success, and strategic problem\-solving. **What You’ll Do** * Act as the primary point of contact for assigned client accounts * Support account growth through strong relationships and service excellence * Analyze data and performance metrics to provide actionable insights * Collaborate with internal teams to resolve issues and optimize client success * Use CRM tools (e.g., HubSpot), Excel, and data platforms to manage accounts effectively * Assist with onboarding new clients and ensuring smooth integrations **What We’re Looking For** * **People\-Oriented:** You enjoy working with people, bring strong emotional intelligence (EQ), and can quickly understand client needs. * **Sales\-Curious:** You’re motivated by client success and have some exposure to sales or account management. You’re eager to learn how to grow accounts, support negotiations, and work toward sales targets. * **Tech\-Savvy:** You pick up new tools quickly and are comfortable using CRM systems (like HubSpot) PowerBi and Excel. * **Strong Communicator:** You’re confident in verbal and written communication, whether in client calls, emails, or team discussions. * **Self\-Starter:** You take initiative, enjoy problem\-solving, and thrive in a collaborative, international team environment. **What Sets You Apart** * Prior experience in **hospitality, travel tech, or real estate** is a plus (Resort, OTA, or Vendor background). * You can identify customer challenges and business goals and contribute to creating effective solutions. * A **Bachelor’s degree** and **1–2 years** of experience in sales, account management, or a related role. * Full time employment, working in our office located in Parc Bit, Palma de Mallorca \- Spain. Hybrid work schedule after successful completion of training. **Ready to Join Us?** If you’re passionate about sales, customer success, and making an impact, we want to hear from you! Apply now by submitting your , to **careers@jetstreamtech.io**. Applications without a cover letter will not be considered. Job Types: Full\-time, Permanent Work Location: In person

Carrer de Miramar, 9, Centre, 07001 Palma, Illes Balears, Spain

Clubhouse Floor Lead, Mallorca65050105798530127

Clubhouse Floor Lead, Mallorca

Rapha launched in 2004 to redefine cycling apparel. Today progressive design and storytelling has built a global movement. We love cycling in all its forms, from the city streets to the highest peaks. And we know its power to transform lives. Led by innovation, we embody this love through a dedication to the world's greatest sport, by setting a new standard in design and pushing the cutting edge of performance and human craft. Our clubhouses have been created as meeting places for riders around the world. Located in vibrant cycling cities, you'll find these spaces stocked with the latest Rapha products, limited edition Clubhouse items, and a café serving the finest coffee and food. The Clubhouses screen live racing, host exclusive exhibitions and events, and are at the heart of our communities. The perfect home for the vibrant culture of cycling and for inspiring a life by bike. Our Clubhouses offer the ultimate Rapha in\-store experience. **Clubhouse Floor Lead** The Floor Lead is dedicated to delivering the legendary Rapha customer experience across all areas within the Clubhouse, whilst leading others to do the same and supporting in the managers absence. The first person any visitor to the club will meet, the Clubhouse Floor Lead must be welcoming and engaging, a refined Rapha ambassador. A people person, the Clubhouse Floor Lead is able to uncover and cater to all the customer’s needs through conversation, and by using their Rapha product knowledge twinned with retail experience, they will provide the perfect Rapha solution. **THE ROLE** Key Responsibilities: * Deliver the legendary Rapha experience by inspiring and leading the team to engage, develop and maintain relationships with all Clubhouse visitors * Seamlessly move between all areas of the Clubhouse whilst delivering consistent world\-class service, setting high standards for the rest of the team to follow * Drive sales by effectively uncovering the customer’s needs and presenting appropriate range solutions * Provide expert Rapha product knowledge * Understand the full café offering and recommend menu items to customers * Create a friendly and welcoming environment, where the sport and culture of cycling can flourish * Always communicate positively about the brand, be a Rapha Ambassador and bring to life Rapha’s core values – Passion, Determination, Creativity \& Communication * Maintain the highest Visual Merchandising and House\-keeping standards, ensuring that others do the same * Assist in the planning and delivery of Clubhouse Rides and Events * Support the team and work together to create an inspiring and positive working environment * Lead by example and inspire the team to effectively uncover the customer’s needs and present appropriate solutions * Assist with the Clubhouse’s staff schedules when the Clubhouse Manager is away * Use best judgement to make decisions as necessary in absence of Clubhouse leadership team **THE CANDIDATE** To apply you must be 18 years of age or older and have the right to work in Spain. The ideal Clubhouse Floor Lead will have the following skills and qualities: * Experience in a luxury retail environment * Ability to demonstrate excellent leadership skills and flexibility to adapt * Empathy to deal with challenging customer relations and a high level of independence * Passionate about delivering legendary customer experiences * A proven track record of delivering results and the drive to exceed expectations * Ability to use visual merchandise standards as a tool to drive sales as well as to oversee sales\-orientated stock allocations * Personable and friendly – a good communicator that is approachable and engaging * Ability to prioritise and demonstrate initiative * Knowledge of the Rapha brand * Ability to work a mixture of morning, evenings, weekends and some holidays * Interested in cycling of any form or active sports is desirable * An interest in coffee/barista training would also be an advantage **Working at Rapha** We are continuously looking into ways to invest in our employees and build a better working culture and environment. Here are just some of the internal benefits we offer: * We offer all our employees a 50% apparel discount and a discount for family and friends * An annual clothing allowance * Free membership to the Rapha Cycling Club * Enhanced Parental Leave * Company Pension Scheme * Generous Bonus Scheme * 6 hours of free counselling/therapy/coaching sessions with MyndUp * Industry partner discounts * Up to 2 additional days paid time off to participate in a sportive or similar related cycling event * Bike racing expenses up to £35 per race entry

Balearic Islands, Spain

Resort Representative65049315263747128

Resort Representative

Palma Mallorca fijo discontinuo 40 Hours **Salary** 26843\.00 **Pais** SPAIN **What you will be doing...** *As a valued member of our* ***Jet2holidays*** *Resort team, you’ll play a key role in creating memories \& unforgettable holiday experiences for our customers. Your local knowledge and passion for customer service will be memorable. You will work as one team with our internal \& external suppliers whilst taking responsibility for resolving customer queries or problems using our in\-house digital systems.* **What do we offer you?** We’re proud to provide our valued colleagues with a comprehensive range of benefits, including:* Excellent Salary * Fully paid training and IT equipment provided * Monthly 1\-to\-1 meetings with your Team Leader * Career growth across ***Jet2\.com \& Jet2holidays*** * **23** days holiday entitlement per year * **2** days off per week * Monthly rosters shared in advance * Exclusive discounts on ***Jet2\.com*** flights and ***Jet2holidays*** hotels * Recommend a Friend bonus scheme **What will I do?** As a **Resort Representative**, you’ll report directly to the Resort Team Leader and work closely with internal and external partners to deliver **VIP industry leading customer service**. You’ll be at the heart of **creating memories** for our customers.* **Create Memories** Through scheduled hotel visits and virtual interactions via our internal systems on a tablet device, you’ll provide award winning customer service that leaves a lasting impression. By sharing your local knowledge, you’ll recommend tailored experiences and attractions that perfectly match our customers interests to enhance their stay. * **Take Responsibility** Support our customers during any disruptions, emergencies, or escalations in resort, providing calm, confident assistance when it matters most. * **Be Present** Represent ***Jet2holidays*** during hotel visits and respond to queries via video call \& messaging whilst delivering friendly and efficient support. * **Work as One Team** On busy flight days you may be rostered to support our Airport team assisting with arrivals and departures to ensure a smooth start and end to our customers’ journey **What do I need?*** **Right to Work Documents** As we employ on local contracts, you will already hold full right to work documents for **Spain**. * **Travel \& Accommodation** You will already be a driver with access to your own motorised vehicle with appropriate insurance. Operational Travel expenses will be reimbursed. You will already be living in the destination or be able to arrange your own accommodation. * **Flexibility** We aim to provide your roster 4 weeks in advance. Your roster can include early starts, late finishes, split shifts \& weekend working. You will be required to support with any flight disruption, serious emergencies in resort \& customer escalations. * **Skills \& Experience** Customer service experience is a plus, but not essential. You must be solution orientated, friendly \& positive, be confident and comfortable to use **digital systems** (on a tablet device) **What can I expect after I have applied?** Once your application has been reviewed by our Talent Acquisition Team, you'll be invited to complete a short video interview. If successful, you'll progress to the final stage, an in\-person interview with our ***Jet2holidays*** Destination Management team. Want to know more about the role? Click the link below! Jet2holidays Resort Representative (also known as Resort Customer Helper) \- Video To meet some of our amazing team and for a peek into life at ***Jet2holidays***, follow our Facebook Page: Jet2Careers Overseas Ready for Take off? Join the **UK’s Number One Tour Operator**! **Careers With Us** Holidays Operations **Careers Dept** Overseas roles in Destination **Careers Team** In Resort

662-pl. de Cort, Centre, 07001 Palma, Illes Balears, Spain

€ 26,843/year

Airport Representative65049315199747129

Airport Representative

Palma Mallorca fijo discontinuo 20 Hours **Salary** 24959\.00 **Pais** SPAIN **What you will be doing...** *As a valued member of our* ***Jet2holidays*** *Airport team, you’ll play a key role in creating a memorable and welcoming process for our customers as they arrive and depart the airport. You will work as one team with our internal \& external suppliers whilst taking responsibility for resolving customer queries or problems using our in\-house digital systems.* **What do we offer you?** We’re proud to provide our valued colleagues with a comprehensive range of benefits, including:* Excellent Salary * Fully paid training and IT equipment provided * Monthly 1\-to\-1 meetings with your Team Leader * Career growth across ***Jet2\.com \& Jet2holidays*** * **23** days holiday entitlement per year * Weekly time off * Monthly rosters shared in advance * Exclusive discounts on ***Jet2\.com*** flights and ***Jet2holidays*** hotels * Recommend a Friend bonus scheme **What will I do?** As an **Airport Representative**, you’ll report directly to the Airport Team Leader or Destination Manager and work closely with internal and external partners to deliver **VIP industry leading customer service**. You’ll be at the heart of **creating memories** for our customers.* **Create Memories** Greet every customer with a warm welcome with our famous ***Jet2holidays*** smile. You will make our customers journey memorable from the very start. * **Take Responsibility** Be a point of contact during flight disruptions, emergencies and customer escalations ensuring every situation is handled with care and working together as one team to ensure we achieve our on\-time performance service and customer satisfaction requirements. * **Be Present** Represent ***Jet2holidays*** in the arrivals hall and departures terminal guiding and assisting customers throughout their airport experience. Provide our customers with essential transfer \& holiday information by creating and distributing welcome packs \& delivering information onboard the transfer coaches. * **Work as One Team** Work closely with our transfers providers, support the operation inside the terminal and outside in the coach park to ensure a VIP customer experience. **What do I need?*** **Right to Work Documents** As we employ on local contracts, you will already hold full right to work documents for **Spain**. * **Travel \& Accommodation** You will already be living in the destination or be able to arrange your own accommodation. You’ll need to be able to get to the airport at any time – day or night. * **Flexibility** We aim to provide your roster 4 weeks in advance. Your roster will include early starts, late finishes, split shifts \& weekend working. As an Airport Representative, please be aware that the role involves extended periods of standing and working outdoors, particularly during the summer months. Flexibility is essential, as you may also be required to support during flight disruptions, serious emergencies, and customer escalations. * **Skills \& Experience** Customer service experience is a plus, but not essential. You must be solution orientated, friendly \& positive, confident and comfortable to use **digital systems** (on a tablet device). Please note that this role is physically demanding, as you will be required to support our fast\-paced operation and will always be on the go. **What can I expect after I have applied?** Once your application has been reviewed by our Talent Acquisition Team, you'll be invited to complete a short video interview. If successful, you will progress to the final stage, an in\-person interview with our ***Jet2holidays*** Destination Management team. Want to know more about the role? Click the link below! Jet2holidays Airport Representative (also known as Airport Customer Helper) \- Video To meet some of our amazing team and for a peek into life at ***Jet2holidays***, follow our Facebook Page: Jet2Careers Overseas Ready for Take off? Join the **UK’s Number One Tour Operator**! **Careers With Us** Holidays Operations **Careers Dept** Overseas roles in Destination **Careers Team** At the Airport \& Transfers

662-pl. de Cort, Centre, 07001 Palma, Illes Balears, Spain

€ 24,959/year

EMEA Front Office Officer650493140291861210

EMEA Front Office Officer

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together local and global brands in accommodation, transport, activities, and payments through our network of 300,000 hotels worldwide and 60,000 high\-value clients across 140 source markets. Our tech\-driven approach, combined with data and people, sets us apart. At HBX Group, we encourage our team to “move fast, dream big and make the difference” every day. Job Summary We are seeking a detail\-oriented and commercially minded professional to join our team as an EMEA Front Office Officer. This role is responsible for managing Order to Cash activities, including Collections, Billing, and Backoffice operations, ensuring seamless processes with our clients. The primary objectives are Risk Control, Cash flow optimization, and DSO (Days Sales Outstanding) improvement. You will interact closely with key internal stakeholders and external clients to deliver operational excellence and financial accuracy. Responsibilities* Manage end\-to\-end Order to Cash processes, including collections, billing, and back\-office tasks. * Monitor and control credit risk to ensure compliance with company policies. * Drive improvements in cash flow and reduce DSO through proactive measures. * Collaborate with internal stakeholders (Finance, Sales, Operations) to resolve issues and optimize processes. * Act as the main point of contact for external clients regarding billing and payment queries. * Ensure accurate and timely invoicing and collections. * Analyze account performance and implement strategies to mitigate risk. * Support continuous improvement initiatives within the Order to Cash cycle. Skillset and Experience Required* Experience: Previous experience in Order to Cash, Collections, or Finance operations. * Commercial Acumen: Strong understanding of risk control and cash management principles. * Analytical Skills: Ability to analyze data and identify opportunities for improvement. * Communication: Excellent interpersonal skills for interacting with internal and external stakeholders. * Problem\-Solving: Proactive approach to resolving issues and improving processes. * Tools: Familiarity with ERP systems and financial reporting tools. * Languages: Fluent in English; additional languages are a plus. *At HBX Group, we believe diversity drives innovation and makes travel a force for good. We’re committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents.* You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Senior FP&A Analyst649617331662101211

Senior FP&A Analyst

02 January, 2026 * IT * Palma, Spain * Full time * Hybrid ##### **What you will do on your journey with WebBeds.** As we expand our focus on big data management, we're seeking a skilled Data Scientist to join our team. You will play a key role in transforming how we collect, manage, and analyse data to support financial decision\-making and strategic planning. ##### **In this role you will:** * Support to resolve data quality problems through the appropriate choice and process control * Take responsibility on some areas in WebBeds business, ensuring that all reports are up to date, relevant, accurate and driven from a common source. * Support the Head of FP\&A in defining and creating relevant daily, weekly and monthly report * Assist with the system implementation and digitalization processes * Work with the business and support leaders to identify reporting requirements for both today and suggesting new reports for the future to improve decision making abilities * Support the business with any ad hoc requests given to you by the Head of FP\&A and the CFO * Consult with leaders to interpret the data and identify key trends. * Provide forecasting and management support for Contracting * Work with the mapping team to ensure consistency across the reports * Support in the preparation of the budget and forecasts * Support the progress of initiatives previously defined and implemented in WebBeds Finance * Support on market analysis to identify key supplier trends and regional opportunities with global potential * Help make recommendations on how to optimize opportunities while minimizing risk/cost #### **The skills we would love to see in your suitcase!** * Qualified accountant or equivalent * Strong knowledge of finance and accounting * Able to communicate effectively \& professionally simplifying complex data insights for audiences without a technical background. * Exceptional analytical abilities to compile, structure, examine, and present substantial data sets with precision and thoroughness. * Capable of critically evaluating data to derive meaningful, actionable insights. * Strong communication skills both verbal and written * Experience on SAP system, Onestream (or similar), PowerBI and Microsoft products in general * Strong level of analytical skills * Managerial experience * Strong experience in problem solving * Decision making

662-pl. de Cort, Centre, 07001 Palma, Illes Balears, Spain

Finance Data Analyst649617331859211212

Finance Data Analyst

02 January, 2026 * IT * Palma, Spain * Full time * Hybrid ##### **What you will do on your journey with WebBeds.** As we expand our focus on big data management, we're seeking a skilled Data Scientist to join our team. You will play a key role in transforming how we collect, manage, and analyse data to support financial decision\-making and strategic planning. ##### **In this role you will:** * Develop automated financial models and dashboards to improve reporting accuracy and efficiency. * Support the automation and visualization of key financial metrics and dashboards. * Partner with the finance team to improve financial planning process, analysis models, and monthly reporting capability. * Integrate and manage data from multiple systems to support strategic planning and operational decision\-making * Apply advanced analytics and statistical techniques to support decision\-making in pricing, demand, margin analysis, and resource allocations * Collaborate closely with finance business partners to translate data insights into actionable recommendations. * Assist in preparing financial summaries, reports, and presentations for internal stakeholders, including senior management. #### **The skills we would love to see in your suitcase!** * Bachelor’s degree in finance, business, or data science. * Experienced hybrid Data Analyst/Finance role ideally within FP\&A or commercial finance, or finance/business analyst with big appetite to learn data science * Proficient in data visualization tools such as Power BI, and ideally in SQL, Python/R languages * Understanding of financial principles, planning cycles, and performance metrics. * Ability to communicate complex data concepts clearly to non\-technical stakeholders. * Strong analytical skills with attention to detail. * Proactive, detail\-oriented, and comfortable operating in a fast\-paced, collaborative environment. * Ability to work effectively in a team environment and communicate with cross\-functional teams. * Strong organizational skills with the ability to manage multiple tasks and meet deadlines.

662-pl. de Cort, Centre, 07001 Palma, Illes Balears, Spain

Brand Ambassador (Promotor/a)- Mallorca aeropuerto

### **Become a Brand Ambassador at Mallorca Airport – Summer Season 2026!** Are you passionate about sales, customer service, and creating unique experiences? Are you sociable, love sales, and want to work in a dynamic environment? **This is your chance!** We are looking for enthusiastic individuals like you to work at **Palma de Mallorca airport** in an exciting and fast\-paced setting for next summer season 2026\. ### **What You'll Do:** * Provide exceptional service to customers, helping them find the perfect product. * Learn about our brands and products to become an expert. * Collaborate with your team to achieve goals in a challenging and rewarding environment. ### **What We're Looking For:** * **Previous experience** in sales or customer service. * Positive energy, excellent communication skills, and an outgoing personality. * **Fluency in English** (additional languages are a plus). * Flexible schedule to work weekdays and weekends. ### **What We Offer:** * A dynamic role in an exciting environment. * **40 hours/week – Fijo Discontinuo contract** * Opportunities to grow and learn about global brands. * Competitive salary and access to staff discounts at airport stores ##### **Apply now and make your summer unforgettable at Mallorca Airport. ️**

Carrer del Sant Esperit, 3, Centre, 07002 Palma, Illes Balears, Spain

Prácticas en Turismo649608548464661214

Prácticas en Turismo

**ABOUT US** Indie Campers, the go\-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer\-centric orientation, Indie Campers has developed a strong booking experience and high\-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short\-term RV rentals, long\-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever\-developing journey. **THE ROLE** We're on the lookout for passionate students or recent graduates who want to dive into the exciting world of RV and campervan rentals and gain hands\-on tourism experience at our **Palma Depot** (Carrer Can Rosselló, 5, Llevant, 07199 Palma, Illes Balears, Spain) As our **International Operations Intern**, you'll be the friendly face of our brand \- welcoming guests, setting them up for road trips of a lifetime, and ensuring their journey ends just as wonderfully as it began. If you thrive on meeting new people, love a challenge, and enjoy the buzz of a fast\-paced environment, your next adventure starts here! **WHAT WILL YOU WORK ON?** **Front\-office activities:** * **Customer service and sales:** Take care of check\-ins and check\-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras. **Back\-office activities:** * **Operations handling:** Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits. * **Quality control:** Maintain the campervans in top condition, identify and act on possible maintenance or repair needs. * **Support activities:** Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues. **WHO ARE WE LOOKING FOR?** * You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship; * You are fluent in English, have a work permit (if applicable), and avalid driver's licence (for both manual and automatic vehicles); * You like international environments and meeting new cultures; * You possess a natural talent for connecting with people and have a strong customer service orientation; * You have a problem\-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty. **THE INDIE COMMITMENT** * All internships are compensated; * Online and on\-the\-job training to develop relevant skills to your growth: guest relations, customer service, problem\-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics; * International opportunities and possibility of integration in Indie Campers after the internship. ***Are you ready to Go Indie?***

662-pl. de Cort, Centre, 07001 Palma, Illes Balears, Spain

Global Accounts Manager Strategic Marketing Solution649608285578271215

Global Accounts Manager Strategic Marketing Solution

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: Global Accounts Manager – Strategic Marketing Solutions About Us HBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. Role Overview We are looking for a Global Accounts Manager to manage digital real estate allocation and deliver global marketing campaigns across functions. This role involves stakeholder coordination, campaign execution, and optimization of marketing tools and processes. Key Responsibilities* Coordinate and negotiate global/regional marketing sponsorship placements. * Oversee execution of campaigns: microsites, content, images, and occasional design tasks. * Review and approve marketing content for compliance and quality. * Manage global operations team workload and campaign calendar. * Extract and analyze marketing performance data; provide insights. * Schedule social media and email campaigns; manage Salesforce Marketing Cloud assets. * Support sales with presentations and training materials; mentor new team members. Requirements* Proven experience in global marketing campaign management. * Strong stakeholder management and negotiation skills. * Proficiency in Salesforce Marketing Cloud, ClickUp, and Photoshop. * Analytical mindset with data\-driven decision\-making. * Excellent communication and project management skills. * Fluent in English; additional languages a plus. *At HBX Group, we believe that diversity drives innovation and makes travel a force for good.**We're committed to creating an inclusive workplace where everyone feels valued and**respected, embracing different backgrounds, perspectives and talents. Join us and be part**of a team where diversity and equal opportunities really do make a difference.* You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Overnight Waiter - Four Seasons Resort Mallorca at Formentor648704583320351216

Overnight Waiter - Four Seasons Resort Mallorca at Formentor

**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island. **About the role** The Overnight Waiter plays a crucial role in providing exceptional in\-room dining service during the night shift, ensuring that all guest needs are met promptly and efficiently. This position requires attention to detail, professionalism, and the ability to work independently while maintaining the highest standards of service in a quiet and calm overnight environment. The Overnight Waiter supports the hotel’s Food and Beverage operations by taking late\-night orders, delivering meals and beverages to guest rooms, and ensuring a smooth and discreet service experience consistent with Four Seasons standards. **What you will do** * Provide attentive and personalized service by taking and delivering in\-room dining orders during overnight hours. * Ensure all deliveries are accurate, timely, and presented according to hotel standards. * Handle guest inquiries, special requests, and preferences with care and discretion. * Maintain cleanliness, organization, and readiness of the in\-room dining area, including pantry and service equipment. * Restock items and prepare mise en place for the following day’s operations. * Collaborate with the Night Team, Kitchen, and Front Office to ensure guest orders and needs are fulfilled efficiently. * Process all guest checks accurately and ensure proper billing in compliance with internal procedures. * Respond professionally and promptly to any guest complaints or service recovery situations. * Follow all safety, hygiene, and security procedures required for night operations. **What you bring** * **Experience** : Previous Food \& Beverage service experience, ideally within a luxury hotel, in\-room dining, or fine dining setting. * **Service mindset** : Genuine commitment to guest satisfaction, anticipating needs, and ensuring a seamless overnight service. * **Independence** : Capable of working efficiently on your own while maintaining composure and attention to detail. * **Communication** : Strong verbal skills in English and Spanish to interact effectively with guests and colleagues. * **Attention to detail** : Accuracy in order taking, food presentation, and delivery coordination. * **Time management** : Ability to prioritize and manage multiple orders efficiently, even during busy or unexpected situations. * **Physical stamina** : Comfortable carrying trays, walking long distances, and standing for extended periods. * **Team collaboration** : Cooperative attitude when coordinating with other departments, especially Kitchen and Night Audit. * **Flexibility** : Willingness to work overnight shifts, weekends, and holidays as required by the operation. * **Legal requirement: Authorization to work in Spain.** **Work Experience:** 2 Years. **Degree** : Professional /Technician. **Languages** : Spanish / English. **Language Ability** : High. **What we offer:** * Competitive Salary, wages, and a comprehensive benefits package. * Excellent Training and Development opportunities. * Complimentary Accommodation at other Four Seasons Hotels and Resorts. * Complimentary Dry Cleaning for Employee Uniforms. * Complimentary Employee Meals. * Discounts at our hotel restaurants. * Discounts on local services. * Possibility of accommodation and transportation to work (at a reduced cost). **Schedule \& Hours:** Seasonal contract, full time, 40 hours per week, with consecutive **night shifts only** , including evenings and weekends.

J27C+C2 Sant Joan, Spain

Strategic Account Manager Chains648703569914901217

Strategic Account Manager Chains

**About WebBeds** Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public. Hotels and other suppliers \- global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more \- can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Travel buyers \- online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more \- can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites. WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas \- with over 1,900 travel professionals working in 120 cities across 50 countries worldwide. WebBeds also operates specialist brand UHI. UHI is a genuine pioneer, providing online pilgrimage travel services to travel agencies worldwide. Find out more about the WebBeds business at www.webbeds.com WebBeds is a travel brand of the Web Travel Group (ASX: WEB). **How will you make an impact?** The Strategic Account Manager plays a key role in the relationship management with key chain partners on a regional and global level. Together with our key chain partners you define the targeted actions and strategy to drive incremental business opportunities and increase WebBeds’ market share. * Manage existing key chain strategic partnerships and build portfolio of new chain strategic partners in Europe to drive chain performance. * Define targeted actions and design strategy road map to achieve agreed KPI’s, drive incremental business opportunities and increase WebBeds’ market share. * Ensure chain contracts are (re)negotiated within specified deadline to ensure WebBeds has the best commercial conditions to drive relevant business for the chain. * Organize quarterly business reviews and bi\-monthly engagement with key contacts of the Chain Partners, to discuss results and to build and/or maintain relationships. * Drive optimization of chain global product, inventory and pricing supported by Partner Success, Supplier Optimization and Contract Managers in destination. * Partner with Contracting Teams in all regions, encouraging and promoting teamwork and commercial performance for contracting with specific hotels and regions. * Work in partnership with supplier connectivity and loading teams to onboard new chains via preferred connectivity and to maintain the connection to deliver the right supply to our customers. * Monitor on a regular basis the performance of the chain supplier including production, pricing and availability to ensure competitiveness in market. * Primary liaison with the assigned hotel chain partners to deconstruct challenges and develop solutions approach adaptable for all the platforms. * Support various teams including regional contracting, customer support and supplier connectivity as escalation point regarding availability and service issues. * Negotiate exclusive deals, value adds and overrides, and identify marketing opportunities for each chain, per region, by Market for all WebBeds platform. * Attend tradeshows and network opportunities within region to engage with Chain Partners and prospect new opportunities. * Consult and agree with the Regional Chains Director regarding new chain opportunities and additions to product. * As part of the chains team, circulate and facilitate shared special deals, flash sales and additional supply with WebBeds Sales Team to ensure maximum promotion of WebBeds content. * Co\-operate with Health and Safety team to ensure reports are completed and up to date. * Communicate both internally and externally in a professional manner in keeping with corporate guidelines. **The skills we would love to see in your suitcase!** * Contracting experience gained with the hotel\- and/or travel industry. * Have worked in similar role * Experienced in contracting Chains in Europe. * Able to develop and maintain strong, trusting, and meaningful connections with hotel chains. * Educated to degree level of equivalent or equivalent professional qualification. * Fluent in English and German. * Open to frequent travel. * Strong negotiation skills, strategic view, commercial acumen, pro\-active, dynamic, passionate, and a team player. * Highly accurate with an excellent attention to detail. * Well\-developed written and verbal communication skills. * Highly developed analytical skills, and proficient use of Microsoft office, especially Excel applications * Proactive, with ability to offer solutions to issues encountered. * Personable with lots of enthusiasm and a “can do” attitude * Ability to work independently as well as part of the team * Min 4 years contracting experience in hotel\- and/or travel industry (OTAs, Bedbanks, Tour Operators) * Understanding of current contracting landscape (dynamic and static models) * Fluent in another European language **Why choose us as your next destination?** We are super proud of our dedicated team of friendly, energetic \& passionate professionals. Our people are key to the success of our business \& everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do \& to deliver our partners with unbeatable service \& support. International highly skilled group of experts from all around the globe Dynamic environment with the chance to grow, influence \& impact change Disruptive, fast\-growing market leader within travel \& endless possibilities Culture built on collaboration empowerment and innovation Find out more about the WebBeds business at www.webbeds.com \- **\#LI\-Hybrid**

662-pl. de Cort, Centre, 07001 Palma, Illes Balears, Spain

City Walking Host – Freelance H/F648496923846431218

City Walking Host – Freelance H/F

**Freelance Tour Guide – Palma de Mallorca (with Guydeez)** **Location:** Palma de Mallorca, Spain **Contract Type:** Freelance **Daily Pay:** €160/day \+ performance\-based bonuses **Schedule:** Flexible — choose your own working days and hours **Training:** One\-day onboarding session **Application Fee:** None Do you love Palma de Mallorca and enjoy sharing its culture, history, and hidden gems with travelers from around the world? Guydeez is seeking passionate locals to lead private, personalized walking tours for small groups. No professional guide license is required — just enthusiasm, local knowledge, and a friendly personality. Why Join Guydeez? * Flexible schedule — work on your own terms * Freelance independence — be your own boss while joining an international network * Competitive pay — €160/day plus performance\-based bonuses * Free to join — no application or registration fees * One\-day onboarding session included * Opportunities to host themed or food\-focused tours What You’ll Do * Lead private walking tours showcasing Palma de Mallorca’s neighborhoods, landmarks, culture, and history (3–8 hours) * Share engaging stories, local tips, and hidden gems * Customize tours to guests’ interests, pace, and preferences * Create welcoming, memorable, and informative experiences * *(Optional)* Host food\-focused tours for culinary enthusiasts Who We’re Looking For * Strong knowledge of Palma de Mallorca’s neighborhoods, culture, and landmarks * Fluent in at least one of: French, Spanish, German, Italian, English, or Chinese * Friendly, confident, and engaging communicator * Comfortable leading tours lasting 3–8 hours * Previous guiding or hosting experience is a plus but not required * Bonus: passion for local food and culinary experiences Ready to Share Palma de Mallorca with Travelers? Visit our website to explore experiences and apply today to become a Guydeez host in Palma de Mallorca! Job Type: Part\-time Pay: 160\.00€ per day Application Question(s): * what languages do you speak ?

Carrer de Manuela de los Herreros, 12, Platja de Palma i Pla de Sant Jordi, 07610 Can Pastilla, Illes Balears, Spain

Brand Ambassador- Mallorca (German speaker)

### **We're Hiring: Brand Ambassadors – Mallorca** We are recruiting **Brand Ambassadors (Sales Promoters)** to join the 2026 campaign in **Mallorca** for a leading international company. The role involves promotional and sales activation activities at specialized points of sale, following assigned routes within the selected area. This position is ideal for sales\-driven profiles who enjoy working in dynamic environments and interacting with international customers. #### **Key Responsibilities** * Represent and promote the brand at different points of sale within the assigned route. * Drive sales performance and work consistently towards sales targets. * Engage with customers, providing product information and promotional details. * Deliver daily activity reports (attendance, sales results, incidents) using digital tools. * Ensure correct use and control of promotional materials and merchandising. #### **Requirements** * **Valid driver’s license** in Spain. * Previous experience in sales, promotion, or commercial roles. * Strong sales orientation and experience working with targets. * **High level of English \& German (interviews will be conducted in English).** * **Full availability**: ability to work Monday to Sunday according to route planning. * Availability for split shifts depending on assigned routes. * Proactive, dynamic, and communicative personality. #### **What We Offer** * Full\-time position (40h/week) – **Fijo Discontinuo contract**. * Campaign period: **APRIL/MAY\-SEPTEMBER 2026** * **Salary:** 1600\-1800 €gross/month \+ performance\-based bonus. * Full training provided by the company. * Diet allowance. * Structured campaign with continuous support from a dedicated coordination team. ##### **Ready to join our 2026 campaign?** If you are motivated by sales, customer interaction, and achieving results in a fast\-paced environment, we would be happy to hear from you. **Apply now !**

Balearic Islands, Spain

€ 1,600-1,800/month

Supervisor/a (Zone Coordinator)- Mallorca648429493710091220

Supervisor/a (Zone Coordinator)- Mallorca

### **We're Hiring: Supervisor – Mallorca** #### **Your Role** As Zone Supervisor / Coordinator, you will be at the core of our 2026 campaign in **Mallorca**, leading a team of Brand Ambassadors and ensuring outstanding execution of promotional and sales activities across the area. You will be responsible for driving team performance, coaching talent, and ensuring the campaign achieves its sales and engagement objectives. #### **Key Responsibilities** * Lead, coach, and motivate teams of Brand Ambassadors to exceed sales and service targets. * Support recruitment, onboarding, and training of new team members. * Oversee daily operations across multiple retail or promotional locations. * Ensure that all client\-requested activations are always fully covered. * Monitor KPIs and implement strategies for continuous improvement. * Build strong relationships with clients, partners, and internal stakeholders. * Prepare and present performance reports to management. * Deliver hands\-on coaching in sales techniques, customer engagement, and product knowledge. #### **What We’re Looking For** * Proven leadership experience managing sales promoters, retail, or field teams. * Strong communication, coaching, and problem\-solving skills. * Results\-driven mindset with the ability to perform under pressure. * **Fluent in English** – **interviews will be conducted in English.** * Valid driver’s license and flexibility to travel across the assigned region. * Able to cover the Island. * Availability to work weekdays and weekends. #### **What We Offer** * **Full\-time position** (40h/week) – **Fijo Discontinuo contract.** * **Campaign period:** APRIL\-SEPTEMBER 2026 (possibility to extend until October) * Competitive salary package \+ performance\-based bonus. * Company vehicle, travel expenses and diet covered. * Full training and ongoing support from management. * Opportunity to lead and develop a high\-impact team in a dynamic international environment. ##### **Ready to lead the 2026 campaign in Mallorca?** If you have leadership experience, enjoy driving results, and thrive in a fast\-paced environment, apply now and take the lead in a rewarding promotional campaign.

Balearic Islands, Spain

Account Optimization Manager LC North Europe648422768271371221

Account Optimization Manager LC North Europe

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About Us We are a leading travel technology company, connecting and empowering the world of travel. Our global network spans thousands of suppliers and partners, delivering exceptional experiences to customers worldwide. Our team is passionate about innovation, collaboration, and driving results. Join us and be part of a company where tech \+ data \+ people truly make the difference. Job Summary Working as part of a high\-performing, collaborative commercial team, you will continually enhance the competitiveness and availability for sale of the product across an assigned portfolio of hotels to optimize overall performance. Responsibilities* Renegotiate contracting conditions with our hotel suppliers to maximize availability, offers, best available rates, and ensure accurate loading of commercial conditions with the highest level of system expertise. * Apply targeted actions on the product and prioritize initiatives based on data insights provided by company dashboards. * Secure new offers and extra availability directly loaded into the system by suppliers. * Partner internally with the Contracting Manager to ensure high\-quality collaboration, sharing strategies and driving efficiency. * Proactively manage daily contact with assigned hotel suppliers to maintain strong relationships and performance. Skillset and Experience Required* Strong negotiation and contracting experience within the travel or hospitality industry. * Commercial acumen with a proven ability to optimize product performance. * Excellent communication and relationship management skills. * Data\-driven mindset with the ability to prioritize actions based on analytics. * Proficiency in relevant systems and tools; CRM experience is a plus. * Fluent in English; additional languages are an advantage. At our company, diversity drives innovation and makes travel a force for good. We’re committed to creating an inclusive workplace where everyone feels valued and respected. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Account Optimization Manager Central & Europe648422766892831222

Account Optimization Manager Central & Europe

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About Us HBX Group is the world’s leading technological partner, connecting and empowering the travel industry. We bring together global and local brands in accommodation, transport, activities, and payments through our network of 300,000 hotels and 60,000 high\-value clients across 140 markets. Our tech\-driven approach, combined with data and people, sets us apart. At HBX Group, we encourage our team to “move fast, dream big and make the difference” every day. Job Summary As an Account Optimization Manager, you will work as part of a high\-performing, collaborative commercial team to enhance competitiveness and availability across an assigned portfolio of hotels. Your goal is to optimize overall performance through data\-driven actions and strong supplier relationships. Responsibilities* Renegotiate contracting conditions with hotel suppliers to maximize availability, offers, and best rates. * Apply data\-driven actions and prioritize based on company dashboards. * Secure new offers and extra availability directly loaded by suppliers. * Partner internally with Contracting Managers to ensure efficient collaboration and strategy alignment. * Proactively manage daily contact with assigned hotel suppliers. Skillset and Experience Required* Strong negotiation and relationship\-building skills. * Analytical mindset with ability to act on data insights. * Proficiency in systems and tools for contract management. * Experience in hotel contracting or account optimization. * Ability to work collaboratively and independently. * Fluent in English; additional languages a plus. *At HBX Group, we believe that diversity drives innovation and makes travel a force for good.**We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives, and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.* You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Transformation Business Analyst648412894698251223

Transformation Business Analyst

17 December, 2025 * Business Transformation * Palma, Spain * Full time * Hybrid ##### **What you will do on your journey with WebBeds.** We are seeking a dynamic and experienced Business Analyst with a strong sense of ownership to join our team and play a critical role in delivering business transformation initiatives. In this role, you will work closely with Transformation Programme Managers, and senior leaders to support the end\-to\-end transformation journey in alignment with the organization’s strategic objectives. You will be responsible for analysing current\-state business processes, identifying improvement opportunities, and contributing to the design and implementation of solutions that enhance operational efficiency and overall business performance. You will also define, design, and implement KPIs to measure the performance of transformation initiatives and evaluate their overall impact on the business. Acting as a trusted partner to the business, you will capture, translate, and manage business requirements while defining and shaping business processes across multiple functions and domains. ##### **In this role you will:** * Collaborate with cross\-functional teams to analyse current\-state business processes and identify opportunities for optimization and transformation. * Demonstrate strong stakeholder management and negotiation skills to balance competing priorities and shape effective solutions. * Work closely with business and technology stakeholders to gather, analyse, and document functional and non\-functional requirements. * Take ownership of business requirements throughout the lifecycle, from discovery through implementation and post\-delivery validation. * Document and analyse end\-to\-end, cross\-functional processes, highlighting dependencies, risks, and improvement opportunities. * Decompose complex processes and evaluate multiple solution approaches, applying structured methodologies and assessing pros, cons, and impacts. * Support the development and execution of business transformation initiatives aligned with strategic goals. * Assist in the implementation of new processes, systems, and technologies, ensuring business readiness and adoption. * Conduct data and KPI analysis to assess the success, value, and sustainability of transformation outcomes. * Build strong relationships with key stakeholders to understand their needs, manage expectations, and ensure alignment. * Support budget tracking and cost optimization for transformation initiatives, contributing to efficient resource allocation. * Identify and communicate delivery risks, issues, and dependencies, proposing proactive mitigation actions. * Contribute to the integration of technology\-enabled solutions to enhance operational efficiency and business performance. * Champion a culture of continuous improvement, analytical thinking, and adaptability to changing business needs. #### **The skills we would love to see in your suitcase!** * Proven experience as a Business Analyst supporting or leading large\-scale business transformation initiatives. * Strong expertise in end\-to\-end journey and process management, including assessment, governance approvals, and full requirements lifecycle ownership. * Demonstrated ability to navigate complex, ambiguous, and challenging environments while delivering effective, pragmatic solutions. * Strategic, analytical, and creative thinker, capable of making sound decisions that balance innovation, risk, and business value. * Excellent planning, organizational, and delivery skills, with the flexibility to adapt to change and support effective change management. * Consistently demonstrates high levels of integrity, transparency, and commitment to strong governance and control frameworks. * Highly motivated and curious, with a continuous improvement mindset and a strong drive for excellence and business impact. * In\-depth knowledge and hands\-on experience with B2B travel industry business processes and customer journeys. * Outstanding communication and presentation skills, with a personable and engaging approach to stakeholder interaction. * Proactive learner with a strong interest in emerging technologies and their practical application in business transformation.

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Business Workflow Executive647490797281301224

Business Workflow Executive

For our Business Workflow department in Palma we are seeking a Business Workflow Executive. The department aims to optimize and standardize all processes, where local practices do not add any value, so that we can continue to successfully grow and operate with minimum defective products or financial damages and maximise productivity with these processes. To achieve this, the Business Workflow Executive brings together the processes of commercial area, IT, destinations and clients, identifying current business practices and assisting in their optimization and standardization as well as the implementation of best practices. Reporting to the Head of Operations your main responsibilities will be: * Control and execution of commercial and operational set\-ups within global applications. * Centralized point of contact for client setups, and company settings. * Being first level support for the processes and reporting related to customer complaints. * Improve workflows in coordination with the local teams, Key Account Managers and/or IT. * Uploading and optimizing training content and materials for internal applications. * Support with problem\-solving and identifying solutions to process\-related incidents. **What we offer:** * Join our Wellness programme which promotes both emotional and mental health and offers free legal and financial advice. * Benefit from special health insurance rates. * Advancing your professional growth through language training and technological certifications. * A fully new equipped kitchen with coffee, tea and fresh fruits helping you live a healthier lifestyle. * Refreshing beverages and a variety of fruits are available for all employees to support a healthy lifestyle. * Celebrate with us during our annual events and festive holidays, including Easter, Halloween, Thanksgiving and more. * Join one of our sports communities and practice your favourite sport in great company. * Get to know colleagues with the same literary interests as you in our new book club. * Enjoy flexible benefits and save on taxes! * Degree in related business fields. * 2\-3 years of experience in a similar role. * IT affinity and a very good knowledge of Microsoft Office Excel and related MS office products. * Very high English skills (written and spoken). * Hands\-on, team player; business\-minded with the ability to build strong working relationships with the key stakeholders across functions. * Attention to detail; ability to understand all aspects of the business. * Excellent communications skills and proactive attitude. * Results\-oriented and self\-organized working style. * Availability for travel.

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Assistant Food & Beverage Director646282116945931225

Assistant Food & Beverage Director

**Additional Information** **Job Number**25193714 **Job Category**Food and Beverage \& Culinary **Location**Castillo Hotel Son Vida a Luxury Collection Hotel Mallorca, C/Raixa 2, Palma de Mallorca, Spain, Spain, 07013 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **Additional Information:** This hotel is owned and operated by an independent franchisee, ARABELLA HOSPITALITY GROUP GMBH \& CO. KG. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. POSITION PURPOSE The Food \& Beverage Operations Manager supports the F\&B Director in leading the overall operations of the hotel’s food and beverage department, ensuring excellence in guest experience, operational efficiency, and adherence to brand standards. This role requires a strong operational mindset, leadership presence, and a continuous focus on service quality, profitability, and team development. Direct report to the F\&B Director. Key responsibilities: Operational Excellence \& Guest Experience * Ensure the highest standards of service and hospitality across all F\&B outlets, including restaurants, bars, banquets, room service, and minibar. * Conduct daily departmental tours and inspections to guarantee cleanliness, sanitation, and compliance with health and safety regulations. * Monitor guest satisfaction indexes, revenue goals, costs, and quality indicators, taking corrective action when necessary. * Ensure that all operations align with hotel standards and brand philosophy. * Support and participate in internal and external audits to achieve quality objectives and continuous improvement. Team Leadership \& Development * Lead, motivate, and continuously train the F\&B team in alignment with Standard Operating Procedures (SOPs). * Conduct regular coaching sessions, performance evaluations, and developmental conversations. * Support the F\&B Director in recruitment, onboarding, and staff retention initiatives. * Foster a positive, inclusive, and performance\-driven work environment. Financial \& Administrative Management * Collaborate with the F\&B Director on budgeting, forecasting, and revenue planning. * Analyze financial performance, cost control, and operational metrics to optimize profitability. * Oversee purchasing and inventory control processes, ensuring accuracy and accountability. * Participate actively in monthly inventories and reporting. Events, Promotions \& Coordination * Assist the Banquet team in the planning and execution of events and banquets. * Coordinate with other departments to ensure seamless delivery of events and guest experiences. * Proactively seek opportunities to drive revenue and enhance the hotel’s F\&B reputation. Quality \& Brand Standards * Ensure daily operational excellence in accordance with brand and hotel service standards. * Maintain constant alignment with company policies, sustainability initiatives, and hygiene standards. * Uphold a professional and polished appearance consistent with brand expectations. * NIE and a valid Spanish work permit are mandatory for any position. Bachelor’s Degree or certification in Hospitality, Restaurant Management, or related field preferred. * Minimum of 2–3 years of experience in a supervisory or managerial role within F\&B operations in a 5\-star or luxury hotel (MICE experience desirable). * Proven record in planning and executing high\-level events and banquets. * Strong leadership, communication, and problem\-solving skills. * Ability to work effectively under pressure and manage large, diverse teams. * Excellent verbal and written communication in English and Spanish (German is a plus). * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); knowledge of Micros and Opera is desirable. * Sales\-oriented mindset with a focus on maximizing revenue opportunities. Career growth opportunities in a fast\-growing international brand Exclusive rates at Marriott International hotels worldwide Physiotherapy services Associate Assistance Program Excellent learning and development opportunities Employee referral program Discounts at our restaurants Free golf training courses and special rates. 35\.000€\-40\.000€ *This company is an equal opportunity employer.* frnch1

Carrer Raixa, 2, Ponent, 07013 Palma, Illes Balears, Spain

€ 35,000-40,000/year

Program Manager646281285223691226

Program Manager

**Position summary:** The Program Manager is a key player in contributing to the company´s operational success. They are responsible for ensuring seamless team collaboration and development, program delivery, strategic customer service and quality control and evaluation. A successful Program Manager will have solid program management skills, excellent problem solving skills, and the ability to build strong relationships with client and internal teams in face to face and virtual environments. **Position responsibilities:** * Own the service delivery for the program, across geographically dispersed client and TransPerfect teams * Enhance organizational excellence by establishing operational benchmarks, timelines, and resources needed to achieve strategic goals, proactively recommending and driving improvements as necessary; set standards for accountability and measurements of success * Engage with the client and internal teams to design and implement new initiatives to further develop process improvement, quality procedures, and efficient workflow models * Be the pivotal point of contact for the client with responsibility for communication, setting achievable service and delivery expectations, and ensuring these are fulfilled and satisfaction levels are consistently maintained * Ensure the client has knowledge of the defined process and best industry practices to develop trust in program services and solutions delivery * Collaborate with internal teams to establish, strengthen and expand client relationships and support development of new business opportunities and overall profitable revenue growth * Identify gaps and trends to support the Client Services team to maximize revenue potential through expansion and /or diversification of services and solutions * Partner with the Production team to dissect and shape new offerings and support client\-facing teams to build value proposition around these proposed offerings * Build and strengthen the relationships between the diverse teams working on the account * Drive strategic planning and strategy implementation to aid and report on improved customer satisfaction, consistent quality delivery, process efficiency, and increased profitability * Complete any other tasks as assigned by a manager/supervisor **Essential skills and experience required:** * Excellent written and verbal English communication skills * University degree or its equivalent * Minimum of 5 years of experience in program/account management roles working with a high\-performance, collaborative, constructive peer group and key, enterprise\-level clients * Leadership skills and experience managing teams * Thorough understanding of project management * Ability to work effectively under pressure to meet tight deadlines and challenging goals * Dynamic, engaging, independent and self\-motivated with a results\-oriented mindset * Energized in matrix organizations where excellence is achieved through relationships rather than formal reporting structures * Proficient in using technology as a management reporting tool and experience working with IT staff to develop and implement program evaluation systems * Impeccable attention to detail * Advanced skills in Microsoft Office applications * Exceptional problem solving and critical thinking skills * Ability to maintain professionalism, focus and a result\-orientation attitude under pressure and tight deadlines **Desired skills and experience:** * Prior experience working in the translation/localization industry * Knowledge of additional languages at professional working proficiency * Six Sigma certification or experience * PMP or Prince 2 certification or experience

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Product Specialist Allergan Aesthetics (Baleares)646162674743071227

Product Specialist Allergan Aesthetics (Baleares)

**Descripción de la empresa** At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products in Balearic Island. Our aesthetics portfolio includes facial injectables, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn. **Descripción del empleo** To maximize contribution in delivering sales growth against set budgets on a month by month and annual basis. To deliver, support and communicate central marketing strategies at territory level that ensure the short, medium and long\-term success of the business unit strategic focus in accordance with all prevailing country specific guidelines, codes of practice as well as to the Allergan Code of Ethics and internal SOPs. * **Financial Objectives** * Achieves/exceed sales targets annually in line with agreed goals and objectives in the assigned territory. * Develop a strategy which manages budget effectively and appropriately in order to drive and demonstrate a high\-level ROI. * Drive and monitor sales through centrally generated sales reports. * **Business Planning and Activity** * Aligns territory activities to regional marketing strategy by defining and execute a territory plan. * Create, implement and update Key Account Plan as required. * Deliver required call coverage and frequency on different customer types. * Deliver agreed target for number of days in field in line with goals and objectives. * Deliver agreed numbers of customer educational meetings. * Inform Healthcare Professionals of all technical characteristics, clinical use, price and prescription condition of assigned products. * Maximize time spent with the customer by correct monthly and daily call planning. * Constantly appraise the business plan and activity for improvement. * Ensure that all administration and reporting is completed in line with requirements. * **Customer Focus** * Demonstrate effective selling skills / incorporating Allergan Aesthetics selling model. * Deliver territory strategy through varied and appropriate mediums. * Communicates as appropriate with Customer Team Unit. **Requisitos** * University degree level, ideally with a science base. * Relevant experience in Medical Aesthetics selling (Medical Aesthetics Doctors \& Dermatologists), at hospital level and private clinics, with a strong track record of performance in sales in these therapeutic areas. * English and Spanish (written \& spoken). * CRM usage (VEEVA). * **Based in Baleric Island\- Preferred Palma de Mallorca** **Skills:** * Sales disposition, Sales Ability/ Persuasiveness. * High Impact communication. * Sustaining customer satisfaction. * Building trusting relationship. * Decision Making and Planing \& Organizing. * Active Learning. * Demonstrate a high level of analytical skills. * Account Management approach. **Behaviours/Values:** * **Driving for Results:** Drive, high energy and ability to work under pressure and deliver results (action\-orientated approach); uses initiative, sets high professional standards. * **Building Trusting Relationships:** Strong leadership qualities and strong interpersonal, motivational and influencing skills; enthusiastic and maximizes potential to make an impact; a team player who relates well to colleagues. * **Adaptability:** Able to work in a fast, dynamic, multicultural and matrix structure; has self\-motivation, demonstrates creativity. * **Planning and Organising:** Strong personal management including time management, workload prioritization, multi\-tasking and flexibility; operates with minimal supervision knowing when to consult/inform. * **Customer Focus:** Develops and implements practices to meet customer and organization needs. * **Authenticity:** Committed, credible and enthusiastic – acts with integrity; combines diplomacy with listening, promotes trust among others. \#LI\-AA. \#LI\-AA **Other requirement (i.e travel)** * Extensive travel within Country (50%). * Full, preferably clean driving license. **COMPLIANCE AND INTEGRITY** *You will be responsible for conducting your activities on behalf of the company consistent with a high standard of business ethics and in compliance with the laws and regulations that govern our activities.* **Información adicional** AbbVie es un empleador que ofrece igualdad de oportunidades y se compromete a operar con integridad, impulsar la innovación, transformar vidas y servir a nuestra comunidad. Empleador que ofrece igualdad de oportunidades, veteranos y discapacitados.

662-pl. de Cort, Distrito Centro, 07001 Palma, Illes Balears, Spain

Customer Success Manager646162673122581228

Customer Success Manager

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: The role Roiback is seeking a Customer Success Manager to lead the transformation of our Service Desk into a proactive, value\-driven Customer Success function. This role is pivotal in driving customer satisfaction, retention, and growth across our international client base. You will be responsible for optimizing service delivery, implementing automation and AI\-driven processes, and improving key performance indicators such as NPS, churn, LTV, and brand reputation. Customer Success Strategy \& Execution* Lead the transition from Service Desk to Customer Success, aligning with Roiback’s strategic goals. * Define and execute customer success plans tailored to different segments and regions. * Own the customer lifecycle: onboarding, adoption, retention, expansion. Team Leadership \& Process Optimization* Manage and mentor a team of Customer Success and Service Desk professionals. * Implement best practices in customer support and success, including SLA adherence and proactive engagement. * Drive continuous improvement through automation, AI tools, and digital workflows. Client Portfolio Management* Manage a portfolio of international clients, ensuring high satisfaction and measurable business impact. * Identify upsell and cross\-sell opportunities to increase Average Transaction Value (ATV) and Lifetime Value (LTV). * Act as a strategic advisor to clients, helping them maximize the value of Roiback’s solutions. Tool \& Platform Ownership* Administer and optimize JIRA for ticketing, workflow automation, and reporting. * Evaluate and implement tools for customer journey mapping, AI\-driven support, and CRM integration. Skills* Proven experience managing Customer Success or Service Desk teams. * Advanced proficiency in JIRA and customer support platforms. * Strong understanding of AI\-driven automation tools (e.g., Zapier, Make, RPA, chatbots). * Demonstrated success managing international client portfolios. Languages: Fluent Spanish and English (C2/native level) Excellent communication, leadership, and strategic thinking skills Growth in LTV through upsell and cross\-sell initiatives. Contribution to revenue via proactive account expansion Qualifications* Bachelor's degree required; * Track record of delivering measurable commercial impact Experience* 3\-5\+ years in Customer Service * Deep understanding of Service Desk processes * Desirable travel ecosystems including booking engine, website development, metasearch, and hospitality knowledge * Proven track record structuring and delivering high\-value service desk teams You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

Fraud Specialist646081035659541229

Fraud Specialist

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game\-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech\-driven, with a customer\-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech \+ data \+ people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: This role is responsible for daily analysis of the potential fraud risks, managing the E2E fraud protocol trying to minimize fraud costs and support our clients and suppliers reporting the key figures This role must also detect potential new risks and propose security measures to control it. This role must also be responsible of managing relationships with Fraud suppliers* Detect fraud by analyzing potential fraudulent bookings, VCC payments and CC payments * Detect fraud by analyzing fake clients, hotels and hoteliers committing illegitimate activities * Reducing the Fraud cost by Managing the E2E fraud protocol with all the internal and external stakeholders * Updating Client´s payment performance by compiling and handling daily reports \& account reviews * Optimizing chargeback process by Analyzing, preparing and handling daily disputes * Improve fraud visibility and awareness by reporting key figures Skills* Knowledgeable about online payments and fraud * Strong analytical and conceptual skills * Appreciation of risk management * Good communication skills * Able to work on own initiative as well as in a team environment * Willing to work shifts including weekends (rota) * High sense of judgement and a sharp eye for detail * A positive trouble\-solver with excellent work ethics * Proficient command of both spoken and written English Experience* Minimum 2 years experience at online payments and fraud Qualifications* Business administration degree * Proficiency in Excel * Technical skills You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work:* Within an innovative, engaging and multicultural environment. * Have the opportunity to build strong and lasting business relationships and friendships from around the world. * Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

J27C+C2 Sant Joan, Spain

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