Billing Technician

Description

Position Summary: We are seeking a detail-oriented individual with strong analytical skills and exceptional attention to detail for our Settlements Department, ensuring excellence throughout the billing cycle. Key Highlights: 1. Corporate culture centered on the team, where emotions are valued. 2. Flexibility and work-life balance with a stable schedule. 3. Career development plan within a solid, young, and dynamic company. At Tunergía, we compare the entire energy market to help our customers save on their electricity and gas bills. With 15 years of experience in the energy sector, our essence lies in authenticity and our team’s commitment. Here, leadership is human-centered, and transparency is our greatest competitive advantage. We seek a detail-oriented individual with strong analytical skills and exceptional attention to detail to join our Settlements Department. Your objective will be to ensure excellence across the billing cycle, guaranteeing full traceability of each process and flawless communication with our customers. Your main responsibilities: * **End-to-End Billing Cycle:** Management, issuance, and dispatch of invoices based on distributor readings and internal parameters. * **Audit and Control:** Analysis and reporting of pending invoices to ensure timely and accurate issuance. * **Incident Resolution:** Proactive handling of complaints and issuance of credit notes when necessary. * **Simulation and Validation:** Use of internal tools and Excel to correct anomalies prior to billing closure. * **Continuous Improvement:** Identification of opportunities to optimize internal departmental processes. * **Internal Coordination:** Operational support through close collaboration with Accounting and Customer Service teams. What profile are we looking for? * **Education:** Degree in Business Administration and Management (ADE), Economics, Finance, or Higher Vocational Training (CFGS) in Administration and Finance. * **Experience:** Minimum 2 years in finance or billing departments (experience in the energy sector is highly valued). * **Advanced Excel Skills:** Proficiency in pivot tables and complex formulas (VLOOKUP, IF, duplicate management). * **Technology:** Familiarity with **Odoo** (or other CRM systems) and ERP platforms. * **Soft Skills:** Excellent communication skills, strong analytical ability ("zero-error" mindset), and a proactive attitude toward challenges. What do we offer at Tunergía? * **Corporate Culture:** An environment where expressing emotions is not a sign of weakness, and where the team is at the heart of everything. * **Flexibility and Work-Life Balance:** A stable and accommodating schedule. * **Growth Opportunities:** A career development plan within a solid, young, and dynamic company that continuously evolves. * **Collaborative Environment:** A space where your improvement proposals will always be heard. Employment Type: Full-time, Permanent Contract Benefits: * Company events * Flexible working hours * Intensive summer schedule * Friday intensive schedule * Training program * Company phone Work Location: On-site employment