Published on 11/18/2025 Published on 11/18/2025 **Mission** ----------- In our search for new professionals, we aim to fill a vacancy for a **Functional Support Technician**, to work in service of one of our clients. We are looking for you, someone with a Law degree and skills/experience in handling information systems. You will become part of the **functional support team for judicial and social rights information systems**, and your responsibilities will include: * Registering and classifying incoming incidents. * Resolving, from a functional standpoint, those that can be addressed directly. * Finding workarounds for issues without immediate solutions. * Escalating to specialists and/or technical teams those issues falling under their responsibility. * Monitoring the resolution of all incoming incidents. * Documenting the entire incident management process in the relevant tools. * Collaborating in designing solutions to problems. We offer: * A temporary contract with the opportunity to start a project within a dynamic and growing environment. * A compensation package tailored to your experience. The workplace is **on-site in Pamplona.** **Profile** ---------- **Minimum Requirements:** * Graduates in Law with skills/experience in handling information systems related to legal process management, law firm management, and incident management systems. * At least two years of experience. * Strong interest in information systems. * Proficiency in office software. * A service-oriented mindset and willingness to assist others, especially users who may not be particularly skilled with computers and similar devices. * Proactivity and autonomy in seeking solutions. * Strong interpersonal skills, both to foster a positive working environment within the team and to maintain polite, empathetic interactions with users and other client personnel. * Must reside in the vicinity of Pamplona, as this position requires on-site presence