Reception Assistant (with or without experience)

Description

Blu Hotel Pamplona, a charming family-run hotel located in Imarcoain, Pamplona, is seeking an enthusiastic and dedicated receptionist to join our team. As the night receptionist, you will be responsible for maintaining a quiet and pleasant atmosphere and attending to all needs that may arise at the front desk during your assigned shift. Responsibilities: \* Lead your shift and be familiar with operational procedures. \* Carry out auditing and billing processes satisfactorily. \* Resolve guest issues promptly and efficiently, and record any incidents in the incident log. \* Maintain clean and orderly conditions in the reception areas. \* Perform check-ins and check-outs efficiently, ensuring a seamless experience for guests. \* Manage reservations and update the reservation system as needed. \* Handle telephone calls and emails effectively and courteously. We offer: \* An opportunity to join a welcoming and professional team in a stimulating work environment, with salary according to collective agreement. \* Rotating shifts. Employment type: Full-time, Permanent contract Schedule: * Rotating shift Additional compensation: * Sunday and holiday premium Education: * Medium-level Vocational Training (FP Grado Medio) (Desirable) Experience: * Administrative assistant: 1 year (Desirable) Language: * English (Desirable) Employment type: Full-time, Permanent contract Education: * Medium-level Vocational Training (FP Grado Medio) (Desirable) Experience: * Administrative assistant: 1 year (Desirable) Language: * English (Desirable) Work location: On-site employment