Position Summary: We are seeking a Field Microcomputer Technician to provide on-site (in-person at client premises) IT support and maintenance for users on Microsoft Windows infrastructures. Key Highlights: 1. On-site IT support and maintenance for end users. 2. Extensive experience in supporting operating systems and office productivity software. 3. Indefinite-term contract with flexible working hours on Fridays. CISET is selecting candidates for the position of **Field Microcomputer Technician**. **Responsibilities** You will be responsible for providing on-site (in-person at client premises) IT support and maintenance to end users on predominantly Microsoft Windows infrastructures. **Minimum Requirements** * Medium-level vocational training qualification in technological fields. * Valid driver’s license. * Minimum 2 years’ experience in end-user IT support, including: + Telephone/in-person user assistance. + Use of incident management tools. + Use of remote control tools. + Support for Windows and macOS operating systems. + Microsoft Office suite. + Configuration of POP3, IMAP, and Exchange email accounts, as well as Microsoft 365, both on desktop email clients and mobile devices. + Antivirus installation. + Hardware troubleshooting of computers (e.g., memory, hard drive, and power supply replacements). + System deployment from images, including full installation (operating system, base software, corporate software, peripheral configuration, user data migration, and user profile setup). + Use of cloning software, backup imaging tools, etc. + Printer system inspection and repair. + Network patching and cabling; installation of switches and Wi-Fi access points. + Diagnosis of issues related to uninterruptible power supply (UPS) systems. **Desirable Requirements** * Knowledge of Linux platforms. * Microsoft certifications. * Fundamentals of ITIL. * Cybersecurity knowledge. * English language proficiency at B2 level. **Personal Attributes** Strong communication skills, sense of responsibility, commitment to the company, autonomy, ability to work effectively in teams, and interpersonal skills will be highly valued. **Employment Conditions** * Indefinite-term contract. * Working hours: 8:30 a.m. to 6:00 p.m., with a 1-hour break; Fridays: 8:30 a.m. to 2:30 p.m. * 26 working days of annual leave.