HELPDESK TECHNICIAN

Description

Job Summary: We are seeking a Helpdesk Technician to manage incidents, ensure the proper functioning of systems, and provide technical support to users within a rapidly expanding international company. Key Highlights: 1. Professional development opportunity in a growing international company 2. Incident management and IT technical support 3. Support for Microsoft environments and corporate systems At **Jobs by Adlanter**, we are recruiting and selecting a: **HELPDESK TECHNICIAN** to strengthen the IT technical support team of a prestigious, rapidly expanding international company. Reporting to the Team Lead, the selected candidate will be responsible for managing incidents, ensuring the correct operation of IT systems, and delivering technical support to users within their assigned scope. Key responsibilities include: * Receiving, analyzing, classifying, and resolving IT incidents in Microsoft environments (Windows, Microsoft 365\) and corporate systems. * Installing, configuring, and maintaining client and server systems. * Remote and on-site technical support, including system deployment and workstation hardware configuration. * Installing, configuring, and troubleshooting production and logistics systems. * Monitoring the ticketing system and meeting SLAs. We are looking for a candidate with vocational training in **Microcomputer Systems and Networks**, **Networked Computer Systems Administration**, or similar fields, relevant experience in comparable roles, and advanced English proficiency. We offer an excellent professional development opportunity within a growing international company that values its employees, along with competitive compensation based on experience and contributions. * Vocational training in **Microcomputer Systems and Networks**, **Networked Computer Systems Administration**, or similar fields. * Experience in similar roles. * Advanced level of English.