Summary: Volotea is seeking a skilled and sociable Crew Control Officer to manage crew resources efficiently, prioritize safety and punctuality, and interact empathetically with crew members in a multicultural environment. Highlights: 1. Manage crew resources efficiently, prioritizing safety and punctuality. 2. Be the point of contact for crews, solving questions and concerns. 3. Work in a challenging high-growth atmosphere and multicultural team. **Hello! We are Volotea, the airline of small and mid\-sized cities in Europe.** We are hiring a Crew Control Officer who has experience in interacting with different cultural environments and can work in a challenging high\-growth atmosphere. Are you a skilled, positive, assertive, and sociable individual who enjoys working as part of a multicultural team? If your answer is yes, apply to come on board and make Volotea your next professional destination. **Take off with us! Your journey starts here.** ##### **How will it be to work with us?** * Ensure that crew resources are managed in the most efficient and cost‑effective way, in compliance with set regulatory and company standards. * Prioritize safety and punctuality in all crewing decisions. * Guarantee that all crew duties are in accordance with the approved FTL scheme. * Explain the changes made in the roster to the crews in a caring and empathetic way. * Be the point of contact with the crews in last‑minute needs. Talk to them by phone or email to solve their questions and concerns. * Maintain a standby crew roster to cover available aircraft in accordance with the Standby Crew policy. * Manage crew absences and leaves. * Liaise with ticketing to arrange positioning duty travel and accommodation for crews travelling. ##### **Why join us?** **Redefine What’s Possible – Shape the Future** At Volotea, every position matters. Your role isn’t just about tasks—it’s about driving excellence and influencing strategic goals at the highest level. We believe in healthy ambition paired with humility, where participation and collaboration open the door to innovation and impact. **Excellence That Elevates Your Career** Your daily work contributes directly to leadership objectives. We foster a culture of professional excellence, where ambition is balanced with humility, and every contribution makes a meaningful impact. **Continuous Learning \& Development** We invest in your growth through training programs in leadership, office tools, and languages. Strengthen your skills, expand your knowledge, and prepare for the next step in your career journey. **️ Travel the world for less** Enjoy exclusive deals with 180\+ airlines—fly with your family for up to 4\-5 times less than standard fares, just covering airport taxes. Weekend getaways or global adventures? You decide! **A prime location in Barcelona – And no, we’re not located at the airport!** You may not have seen us at Barcelona Airport, but there’s a reason for that—you’ll understand when you get to know us! Our HQ is in a top area, surrounded by great restaurants, shops, and services. Our home is **Barcelona**, in a **new, really nice office** full of life and team activities. We enjoy being together and building things side by side, so we work in a **hybrid model**: **3 days in the office and up to 2 from home**, a setup that requires being comfortable spending regular time in the office, as **full remote is not available** **A Global Team** In our diverse, multicultural environment, your ideas and contributions are valued. Together, we create meaningful impact by combining ambition with respect, innovation with humility, and teamwork with excellence. **️Inspiring Values** We rely on solid values that inspire how we collaborate, lead, and grow together. Safety, Cost Focus, Client\-Conscious, Quick Learning Caring **Benefits That Support Your Journey** Customize your benefits plan: allocate part of your salary to dining, transport, or health insurance—tax\-free, so you save more for what you love. **‍️Well\-Being is Fundamental** Enjoy discounted gym memberships, free fresh fruit, and coffee to keep you energized. **Work Hard, Play Hard** We love bringing people together with events like: Carnival parties Trips to Port Aventura Ski getaways Running clubs Paddle \& ping\-pong tournaments We’re an active, social team—there’s always something happening! ###### **Ready to join us?** **What will make you succeed in this position:** * Studies in Aeronautical Management / Aeronautical Engineer or similar. * Mandatory advanced English level, both written and spoken. * A high understanding of the aviation operational environment is a plus. * Previous experience working in a call center can be a plus. * Willing to work different shifts. * Resilient, with proven ability to manage complex and unpredictable situations while working within a very fast‑moving environment. * Ability to handle real‑time operational problems and provide sensible and logical solutions. * Internal customer‑focused, with good interpersonal and communication skills used to communicate via email and phone. * Being able to understand that the crew is adapting to last‑minute changes and manage it with an exquisite personal treatment. Learn more about working at Volotea HQ VOLOTEA \| Jobs and Careers VOLOTEA \| Vuelos baratos, ofertas y billetes de avión a ciudades de toda Europa. **Listen to our Top Management introduce our culture at Volotea.** *Volotea is an equal opportunity employer that values diversity and inclusion and strives to recruit diverse candidates. Our goal is to continuously improve and sustain an inclusive culture by attracting, developing, and engaging the best talent in our industry.* **Data Privacy** *Please read our Data Privacy Policy* *here**.*