IT Manager

Description

Job Summary: IT Manager responsible for ensuring the availability, security, and efficiency of the technology infrastructure, leading key projects and acting as a strategic liaison. Key Highlights: 1. Leadership of key technology projects 2. Team management and professional development 3. Technology strategy and digitalization As an IT Manager, you will be responsible for ensuring the availability, security, and efficiency of the company's entire technology infrastructure, acting as a strategic liaison between business and technology. You will lead key projects, coordinate with Global IT, manage resources, vendors, and budget, and guarantee operational continuity in an ever-evolving environment. **Areas of Responsibility** ---------------------------- System availability and stability: Ensure proper operation of networks, servers, and cloud environments by coordinating maintenance activities and resolving critical incidents to guarantee service continuity. Cybersecurity: Implement cybersecurity policies, manage backups and contingency plans, and serve as the local security reference (CISO). Technology project leadership: Plan and execute implementations, migrations, and improvements; define requirements in collaboration with business units; and manage costs, risks, and timelines. Management of corporate systems and applications: Monitor performance of SAP, C4C, O365, and other key systems; ensure alignment with Global IT; and evaluate new technological tools. Technical support and user experience: Ensure an effective Helpdesk, monitor KPIs, and improve incident resolution processes. Vendor and contract management: Negotiate with local vendors, manage licenses and renewals, and ensure quality and compliance with standards. Budgetary control: Manage procurement and investments, administer the annual IT budget, and optimize costs by evaluating ROI. Technology strategy and digitalization: Identify opportunities for automation and digital improvement, and define the technology strategic plan aligned with business objectives. Regulatory compliance: Ensure GDPR compliance and update data protection policies and procedures. People management: Lead and develop the team, promote best practices, continuous training, and a strong technology culture. **Position Requirements** ----------------------------- University degree in Computer Science or equivalent; Microsoft certifications are a plus. Solid experience in networking, protocols, and standards; proficiency in Microsoft 365 and Azure. Knowledge of Windows / Windows Server; Linux, Power Platform, and data privacy are advantageous. Understanding of industrial enterprise processes. Advanced English (spoken and written). More than 5 years in similar roles within medium- or large-sized companies, including experience leading Team II as well as infrastructure and technology project management. Key competencies: Customer orientation, effective communication, teamwork, critical thinking, initiative, and strategic capability. Do you have any questions? raquel.chiachio@fuchs.com will be happy to answer them.