Job Summary: We are looking for Senior and Mid-level Developers passionate about digital innovation and adventure, seeking professional growth in Contact Center projects at Sopra Steria. Key Highlights: 1. Professional development and continuous training. 2. Being part of a "Great Place to Work" team. 3. Opportunity for career development with a personalized plan. Company Description Because working at Sopra Steria also means feeling **Sopra Steria**. We are a recognized European leader in consulting, digital services, and software development, with nearly 56,000 employees across almost 30 countries and over 4,000 in Spain. We focus on people—on their training and professional development—which drives our constant growth and improvement. We share a passion for digital innovation, and just like you, we seek the greatest of adventures. We want your everyday experience to become your greatest source of inspiration—to learn, contribute, have fun, grow, and above all, enjoy yourself to the fullest. If you want to join a "**Great Place to Work**" team, keep reading! Job Description What challenge are we proposing? We are seeking 3 Developers for a major client in the banking sector, to carry out a migration of existing services currently implemented on Amazon Connect to Genesys Cloud, including the following tasks: * IVR migration * Inbound and outbound service migration * Email service migration * SMS service migration * Chat service migration * Report adaptation The project supports a fully remote work model. Requirements What are we looking for? We need 3 Senior and Mid-level Genesys Cloud Developers: Experience: * Minimum 2 years of experience * Knowledge: Genesys Architect Routing & ACD design IVR design (DTMF + speech) Omnichannel CX Requirements: * Prior experience in Contact Center projects (on-premise or cloud). * Knowledge of Genesys Cloud CX and/or other platforms such as Genesys Engage, Pure Connect, Amazon Connect, Altitude, or NICE. * Fluent English (spoken and written). Additional Information What do we offer you? * Permanent contract and full-time schedule * 23 vacation days * Continuous training: technical, transversal, and language skills. Access to certifications, trainings from leading Technology Partners, online platforms, and much more! * Life and accident insurance * Option to enroll in our flexible compensation plan (health insurance, childcare vouchers, transportation, meal vouchers, and training) * Access to Privilege Club, offering attractive discounts from top brands * Personalized and detailed onboarding. We support you every step of the way so you feel \#soprano from day one. * Office with dedicated leisure spaces. Where work and fun come together! * Camaraderie and a positive atmosphere—we believe strongly in the power of unity. And most importantly…you’ll have the opportunity to develop your professional career with us: Together, we’ll create a personalized career development plan. You’ll receive training, we’ll set goals, and conduct regular follow-ups to ensure we achieve them together. We listen to your priorities and advocate for them. Your voice matters here! Join us and be part of something greater! **The world is how we shape it** We commit to respecting diversity, fostering an inclusive workplace, and implementing policies that promote inclusion and social and cultural respect regarding gender, age, ability, sexual orientation, and religion—with equal opportunities.