Museum Coverage Staff (with Basque) - Full-time

Description

Job Summary: We are seeking a Support Services Assistant to ensure an enriching experience in cultural spaces by guiding visitors and preserving collections. Key Highlights: 1. Opportunity to join a leading team in cultural management. 2. Promote the value of cultural heritage and make it accessible. 3. Continuous training and learning in a growth-oriented environment. **Description:** ---------------- At **Magmacultura**, we are committed to culture. We are a benchmark in the development and management of cultural, educational, and tourism projects. Our passion is promoting the value of culture and making it accessible to people. Our main driving force is the professionalism, talent, and commitment of our expert team in cultural management. One of the core **values of Magmacultura** is creating a workplace where all individuals feel respected, represented, and included in a safe environment that supports and advances their professional careers. For this reason, as an institution committed to culture and diversity, we actively promote a work environment highlighting gender equality and respect regardless of race, ethnicity, sex, sexual orientation, and/or functional diversity. Do you want to join a leading company in cultural management? Do you have studies related to art and a good level of English? Are you looking for a job aligned with your greatest passion—one you can also combine with your other activities? We aim to hire a **Support Services Assistant** to carry out various coverage assignments at major cultural venues located in **Bilbao**. Your mission will be to guarantee an enriching experience for visiting members of the public. **Imagine your typical day:** * Welcoming visiting members of the public and guiding them during exhibitions, as well as monitoring different museum access points. * Ensuring compliance with the venue’s regulations, contributing to the preservation of displayed collections and artworks within the cultural space. * Checking the proper functioning of various exhibition elements and managing the replenishment of informational materials. * Monitoring visitor capacity and waiting/access times. * Informing visitors and overseeing room evacuation before the museum’s closing time. **What We Offer:** * **Opportunity** to join a leading team in cultural management, committed to promoting the value of cultural heritage and making it accessible to people. * **Training and continuous learning:** You will grow in an environment encouraging daily small decisions, where making mistakes is also part of the process. * **Working hours:** 39.30 hours per week. Tuesdays, Wednesdays, Thursdays, Fridays, and Saturdays: 09:30–13:30 and 16:00–19:00; Sundays: 09:30–14:00. * **Contract type:** Temporary. * **Start date:** Immediate. * **Work location:** Bilbao. **Requirements:** --------------- * A person with excellent communication skills, capable of capturing the attention of the public and generating interest. Passionate about art, service-oriented, a team player, and able to resolve incidents quickly and effectively. * **Education:** Humanities, History, Art History, Fine Arts, Tourism, Advertising and Public Relations, or equivalent fields. * Prior experience in customer/public service will be highly valued. * **Languages:** Native or bilingual proficiency in Basque and Spanish; advanced English. Knowledge of French will be considered a plus. * **Most important:** A person capable of enabling unique experiences through art and culture—with enthusiasm.