Job Description Assist in welcoming and serving guests at the front desk (check-in / check-out). Manage reservations, billing, and collections. Answer phone calls, emails, and inquiries with a friendly and solution-oriented attitude. Collaborate with other departments, including F&B, to ensure an excellent guest experience. Adhere to Accor’s quality standards and procedures. Requirements Prior experience in hotel front desk operations is preferred (experience in chain hotels is a plus), though not mandatory if the candidate demonstrates the right attitude. Professional-level English proficiency (a second language is a plus). Positive attitude, guest-oriented mindset, and ability to work effectively in a team and on rotating shifts. Position Type: Full-time, Part-time Benefits: * Flexible working hours * Life insurance * Private medical insurance Experience: * Front desk: 1 year (Preferred) Work Location: On-site