




Position Summary: We are seeking an Administrative Assistant to manage telephone and customer service, support administrative operations, and collaborate on various center tasks. Key Responsibilities: 1. Customer service and administrative support in a social services environment 2. Document management, invoicing, and order control 3. Collaboration in organizing and updating case files ### **Description** Company Other Public Administration Services Division Position Administrative Assistant (Temporary), PSEAF VIGO Type of Offer Internal Number of Vacancies 1 Job Description Grupo 5 is a company specialized in managing and developing social and socio-healthcare services. It comprises a team of over 4\.700 professionals who provide daily support to 5\.100 individuals facing social vulnerability, aiming to improve their well-being and quality of life. We operate across more than 150 centers and services covering mental health, neurorehabilitation, elderly care, dependency, social emergencies, homelessness, child protection, and social education. Currently, we are looking for an Administrative Assistant to join our PSEAF VIGO center located in Vigo. WHAT WILL YOU DO DAILY? * Receive and handle telephone calls, emails, and regular mail. * Customer service: users, family members, internal staff, external clients, and suppliers. * Support management in administrative operations: invoicing and center cash register (including, where applicable, monitoring invoicing for private placements), activities (internal and external), public tenders, documentation, leave records, administrative registers, etc. * Collaborate with the Center’s Management to maintain various registers (user register, attendance register, occupancy register, indicators, etc.) and databases. Receive and dispatch center correspondence, courier deliveries, and parcels. * Forecast, execute, and monitor orders placed with external suppliers. * Manage documentation and issues related to material procurement and center cash register. * Monitor and update service delivery indicators according to instructions from the Center’s Management. * Carry out banking transactions authorized by the Center’s Management. * Organize and distribute daily cash allowances to users requiring them, coordinated with Occupational Therapy when applicable. * Organize and update personnel files, internship student files, and files of former users. * Manage destruction of confidential documents in compliance with the Data Protection Law. * Promote and uphold the company’s positive corporate image. * Collaborate and participate in internal and external training activities proposed to or by the center/service. * Stock control, order requests, and order receipt. WHAT ARE WE LOOKING FOR? Administrative vocational training (FP) or proven experience in similar roles. Proficiency in Microsoft Office suite. Knowledge and hands-on experience with invoices, breakdowns, cash handling, budgetary control systems, and billing. Strong customer service skills, with awareness of the mental health field. Advanced English is desirable. WHAT DO WE OFFER? Working Hours: Monday–Thursday, 09:00–14:00 and 16:00–19:00; Friday, 08:00–15:00 Contract Type: Temporary indefinite contract Work Schedule: Full-time Salary: As per collective agreement Join a rapidly expanding company offering continuous professional development Eligibility for flexible compensation plan (transportation vouchers, meal vouchers, childcare support, etc.), as well as emotional well-being and psychological support programs. Opportunities for career growth within the company Start Date 18/05/2026 Publication Date 13/05/2026 Application Deadline 20/05/2026


