Location**Madrid** Salary**45,000 € \- 55,000 €****Gross/year** Category**Information Technology and Telecommunications** Subcategory**Analysis** Sector**Services and Information Technology** Working Hours**Full-time** Work Modality**Remote Work/Telecommuting** Professional Level**Mid-level Management** Department**Information Technology** ### **Description** At **NS Group**, a technology multinational with over 20 years of experience, we are seeking to hire an **Enterprise Solution Architect / Functional Leader** for a strategic implementation project of **Salesforce Service Cloud** in an international environment. ***Position Description*** The selected candidate will serve as the Project’s Functional Leader, responsible for understanding the client’s business needs and translating them functionally into the Salesforce Service Cloud solution. They will work closely with the delivery lead, technical lead, and development team, ensuring proper functional definition and delivery of the solution. ***Key Responsibilities*** * Analyze and understand the client’s business requirements. * Define the functional solution on Salesforce Service Cloud. * Provide functional oversight of the technical team’s deliverables. * Act as liaison between business stakeholders and technical teams. * Participate across all project phases: design, implementation, and evolution. * Support functional coordination of the project team. ***Location and Work Modality*** * Preferred location: Madrid (open to other locations within Spain depending on profile). * Work modality: Remote work. * Occasional travel (no on-call duties). ***Project*** * International project with an initial phase of 4\-5 months (Spain and Portugal). * Continuation expected in subsequent phases, with a total estimated duration of 1.5 to 2 years. ***What We Offer*** * Participation in a strategic, international project. * Stability and continuity within a top-tier technology environment. * Flexibility and a remote working model. * Professional development within a growing company. Are you interested in joining a key digital transformation project with **Salesforce**? We’re waiting for you at **NS Group**! ### **Minimum Requirements** **Requirements** * Minimum of **4\-5 years** of experience in similar roles (Solution Architect / Functional Lead). * Solid functional knowledge of **Salesforce Service Cloud**. * Experience in **Salesforce Service Cloud integration projects with SAP** is highly desirable. * Prior experience in **functional supervision of technical teams** (desirable). * Proficient use of **Microsoft Office** tools (PowerPoint, Excel, Word). * **Fluent English**, mandatory for international project phases. * Native or bilingual **Spanish**. ### **Competencies** * Client Communication * Functional Analysis * Integration * Requirements Gathering * Implementation * Design