Quality Specialist

Description

Job Summary: We are seeking a temporary Quality Specialist to maintain and improve the integrated management system, handle customer complaints, and ensure food hygiene. Key Responsibilities: 1. Collaborate in the continuous improvement of the integrated management system. 2. Conduct internal audits and participate in external audits. 3. Manage customer complaints and outsourced activities. **Enjoy a career, packaged with care, whilst helping protect food,** **people** **and the planet** We are a key global provider of sustainable packaging solutions. We’re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki. You could be part of our vision. Because it’s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It’s every one of us working together. We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together. **We are looking for a Quality Specialist for a temporary position.** **A. OBJECTIVE** Collaborate in all necessary actions for maintaining and continuously improving the company’s established integrated management system. **B. RESPONSIBILITIES AND FUNCTIONS** **Integrated Management System:** * Collaborate in preparing the Annual Management System Review Report. * Update management system information related to QH. * Actively contribute to the continuous improvement of the integrated management system. **Audits:** * Conduct scheduled internal audits as per the annual Internal Audit Program. * Participate in external audits carried out by certification bodies and customers, collaborating in developing action plans to address identified nonconformities. **KPIs:** * Report relevant management indicators for your area of responsibility to departmental management. **C. SPECIFIC RESPONSIBILITIES** **Quality-related responsibilities:** * Manage customer complaints and fulfill documentation requirements from customers within your assigned area. * Coordinate with external suppliers on all outsourced quality-related activities (e.g., testing). * Proactively analyze complaints and implement improvements to the quality control plan. **Hygiene (Food Safety)-related responsibilities:** * Identify and assess compliance with applicable legal and other hygiene requirements. * Monitor and verify operations associated with hygiene risks according to the established procedure. * Keep the hazard analysis and food defense program updated in accordance with current procedures. * Coordinate with external suppliers on all outsourced hygiene and food safety-related activities. **D. SUBJECTIVE ASPECTS OF THE POSITION** **Desired Qualifications and Education:** * University degree. * Knowledge of integrated management systems (ISO 9001, ISO 14001\) or minimum experience in companies certified to these standards. * Experience in food industry companies certified to BRC or similar standards is valued. * Advanced English proficiency. * Advanced proficiency in computer tools, especially MS Office. * Practical training in company-specific functions, processes, and departments. * Knowledge of specific software such as BPCS. * Advanced training in forest chain-of-custody (desirable). * Familiarity with continuous improvement tools (e.g., KAIZEN, PDCA) (desirable). **Experience:** * Minimum 1 year of experience in a similar role and/or in companies certified to quality management systems (ISO, HACCP, or others). Join us. Help protect food, people and the planet .