Administrative Officer

Description

Job Summary: This position involves performing administrative processing and collaborative tasks, supervising and coordinating work, managing files and processes, and providing citizen services. Key Highlights: 1. Collaboration in the supervision and coordination of tasks. 2. Management of administrative processes and citizen services. 3. Opportunity to propose and implement new procedures. * OTEIC CONSULTING GROUP, S.A. * Bilbao (Biscay) * * ### **Experience** No experience required * ### **Salary** Compensation not specified * + ### **Area \- Position** **Administration and Secretarial Services** - Administrative Officer + ### **Category or Level** Employee + - ### **Vacancies** 1 - ### **Applicants** 29 Offer validity: until 27/05/2026\. ### **Responsibilities** \- Perform administrative processing and collaborative tasks. \- Cooperate with immediate supervisors in the supervision and coordination of tasks performed by functionally related staff. \- Carry out all types of administrative tasks—typically processing and collaborative in nature—not assigned to personnel of a higher professional category, following established procedures, to ensure such activities are executed correctly in terms of quality, quantity, deadlines, cost, and timeliness. \- Process administrative files and procedures; draft formalities, minutes, orders, appearances, and routine official correspondence; issue requests, summonses, notifications, and communications; and prepare appropriate formalities and administrative acts of similar nature. \- Manage administrative, economic, and \- Monitor files and procedures assigned to the post, especially those relating to cemetery services. \- Collaborate in the rationalization of organizational structures and work systems, as well as in the formalization and simplification of files, procedures, and forms. \- Inform and assist citizens both in person and by telephone on any matter within the competence of Bilbao Zerbitzuak. \- Use of computer applications \- Carry out necessary administrative actions to resolve issues raised or assigned within the scope of responsibilities, using the appropriate means in each case (documentary, telephone, electronic, or in-person). \- Perform specific operations such as completing forms, carrying out, verifying or checking settlements, performing medium-complexity calculations; accounting entries; cash counts; balance calculations; book closings; inventory control; invoices; receipts; vouchers; etc., after appropriate adaptation or training if required. \- Propose and implement new task execution procedures Use all communication tools implemented by Bilbao Zerbitzuak to deliver optimal service during working hours. \- May perform functions of similar level and complexity across various domains, following an appropriate learning or adaptation period within their activity level. \- In addition to the above duties, carry out other tasks consistent with their category, professional capabilities, and aptitudes, as assigned by the Management of Bilbao ### **Requirements** \- Hold or have paid fees for issuance of the Bachelor’s degree, Second-Level Vocational Training Technician qualification, or equivalent qualifications under applicable regulations. \- Hold the IT Txartela Microsoft Word Advanced Level certificate, the IT Txartela Microsoft Excel Advanced Level certificate, and the IT Txartela Microsoft Outlook certificate, in any version. \- Basque language: B2 ### **Offered** This position carries a remuneration level corresponding to Level 19 of the current Bilbao Zerbitzuak Collective Agreement (€43,173.34 gross annual salary, excluding seniority and other supplementary benefits, for the year 2026\). Hiring will be carried out via a full-time, indefinite-term employment contract. The selection process conditions, as well as the application form, are available to interested candidates on the website bilbaozerbitzuak.bilbao.eus (section “Electronic Office/Publicity/Announcements”).