Faster chat, better deals — Get the App

Req2299 - SAU Technician for Telephone Support

Indeed

Company

Job typeFull-time
Workplace typeRemote
Experience levelNo experience limit
Education levelNo degree limit

Description

We are seeking a junior profile to provide user support via telephone assistance and remote resolution of basic incidents. Responsibilities: • Receiving and handling user calls. • Logging and tracking incidents. • Resolving basic incidents following established procedures. • Escalating cases when necessary. • Providing support and guidance to users throughout incident management. Requirements: • Advanced or native-level Catalan (mandatory). • Strong oral communication skills. • Empathy and user orientation. • Ability to learn and interest in the technological field. • Basic proficiency with computer tools. Prior experience is not required

Source: indeed
Some content was automatically translated

Posted by

David Muñoz

Indeed · HR

Location

David Muñoz

Indeed · HR

Similar jobs

Req2299 - SAU Technician for Telephone Support job by Indeed in 2026 | ok.com