Are you passionate about delivering exceptional customer experiences in a dynamic café environment? DUPLA Bilbao, a growing specialty coffee brand in Bilbao, is looking for an enthusiastic and adaptable Waiter/Waitress to join our expanding team. **About the Position** As a Waiter/Waitress, you will play a key role in ensuring the smooth operation of our café while delivering excellent service to our customers. From serving food and drinks to maintaining a clean and welcoming atmosphere, your goal will be to ensure every customer leaves with a smile. **Main Responsibilities** **Customer Service Excellence** * Provide friendly, professional, and attentive service to all customers. * Deliver all products efficiently and carefully. * Work as a team to maintain a positive and supportive environment. **Food and Beverage Service** * Take orders at tables and the counter. * Serve a variety of food and beverages, including coffee, fresh juices, baked goods, and à la carte dishes such as sandwiches, bagels, and breakfast bowls. * Ensure all menu items are presented to the highest standards. **Food and Beverage Preparation** * Prepare and serve food and beverages following hygiene regulations (e.g., plating baked goods or pastries for on-site consumption or takeout). * Always keep the pastry and baked goods counter fully stocked, fresh, and visually appealing. **Operational Responsibilities** * Keep work areas and customer zones clean and organized at all times. * Follow the cleaning schedule to meet hygiene standards. * Ensure all equipment is clean, well-maintained, and fully functional. **Personal Presentation and Hygiene** * Always maintain a clean and professional personal appearance. **About You** You are: * Passionate about hospitality, coffee culture, and creating outstanding customer experiences. * A reliable team player who thrives in a dynamic environment. * Proactive, adaptable, and detail-oriented. * Experienced in cafés or similar environments (preferable but not essential). * Comfortable communicating in English. **Why Join Us?** **WHAT WE OFFER** * Salary according to collective agreement. * Indefinite contract. * Shared tips. * Working hours: 09:00 to 18:00\. * Be part of a welcoming team with a great work atmosphere. * Grow and develop your skills in a dynamic and fun environment. * Enjoy great coffee and work in a bright, sunny, and spacious setting. **Ready to Apply?** If you're ready to bring your enthusiasm and skills to our café, send us your CV and a brief cover letter. We look forward to meeting you and welcoming you to the DUPLA family! Job type: Part-time, Permanent Salary: 1\.700,00€\-2\.000,00€ per month Benefits: * Flexible scheduling Experience: * Hospitality: 1 year (Desirable) Language: * English (Required) License/Certification: * Food Handling Certificate (Desirable) Work Location: On-site