Job Summary: Maintenance and implementation of base hardware and software services, network communications management, and operational support to Systems, ensuring security. Key Highlights: 1. Joining a company in constant evolution 2. Collaborative and respectful work environment 3. Job stability and Professional Development **Description:** ---------------- DomusVi is the company with the largest network of healthcare and social service centers nationwide, specializing in care for elderly people and individuals with mental health conditions. Our human and family-oriented approach, medical specialization, and focus on comfort and well-being define all our services. At DomusVi, we are over 28\,000 professionals, characterized by our **expertise, passion, and commitment**. If these are the values that define you, **we’re looking for you!** **Our values define our team.** We foster a sense of belonging and deliver added value to residents and their families: * **The art of caring**: We place our knowledge, experience, and humanity at the service of care. * **A pioneering spirit**: Innovation and new technologies are part of our daily routine. * **Innate empathy**: We value active and affective listening. * **Shared trust**: Develop your professional career based on full and reciprocal trust in personal relationships. * **Emotional sincerity**: Enhance your professional journey by becoming part of the lives of our residents and users. **Job Mission:** Maintain and implement the company’s hardware- and software-based services, as well as ensure necessary communications among all network components, providing operational support to other areas within the Systems Department. Collaborate in resolving specific technical or user-related queries or doubts, adhering to organizational security principles. **Responsibilities:** * Administer and maintain corporate servers/services, addressing changes, adaptations, and regulatory or operational adjustments. * Manage LAN, WAN, WiFi networks, and connectivity with external service providers. * Perform modifications to the corporate firewall, including traffic analysis and incident handling, facilitating internal resolution or channeling issues to specialized external providers. * Configure and update equipment, both at hardware and software levels, generally. * Conduct and maintain inventory, as well as manage registration of networks, servers, and devices (peripherals). * Administer and maintain corporate data backups, ensuring execution according to the company’s ICT security policy. * Monitor the corporate server virtual farm, managing its supervision and maintenance. * Collaborate in implementing and configuring corporate technology projects whose scope and relevance require department-wide participation from the Systems Department. * Collaborate in network installations by physically traveling to operational sites and ensuring functionality at those locations. * Provide support, resolution, or escalation to users and clients—both internal and external to the company—for any technical or operational queries, doubts, or incidents arising from available tools, platforms, or technological networks applicable to corporate hardware and/or software. * Manage information security and collaborate with SOC, incident investigations, etc. * Resolve technical incidents and provide second- and third-level support. * Document procedures, incidents, and infrastructure changes. **We Offer:** * Permanent, full-time contract. * Hybrid work modality. * Onboarding at our central offices in Madrid, Calle Ulises. * Start date aligned with candidate availability. * Work environment: collaborative and respectful * Work-life balance * Job stability and Professional Development: enabling growth within a company in constant evolution. * Continuous training, Flexible Compensation Plan, Discount Club access, and Career Development Plan. **Requirements:** --------------- * Required qualification: Higher Technician in Computer Systems and Networks Administration and/or equivalent. * Valuable advanced experience in corporate antivirus management. * Valuable specialization in corporate network management and maintenance. * Proficiency in digital tools such as Citrix, VNC, HCP. * Completion of training courses related to this field, as well as complementary training promoting Equality, will be considered favorably.