Description
Summary:
This entry-level position involves assisting customers in Dutch via various channels, providing clear information, and resolving requests according to established procedures.
Highlights:
1. Remote Dutch-speaking Customer Service Agent role in Greece
2. Paid relocation package provided
3. No previous customer service experience required; training provided
**Working Arrangement:** Remote role (work must be performed from Greece)
**Relocation:** Required – **paid relocation package provided**
**Contract Type:** Full\-time
**Languages:** Dutch (fluent)
### **Role Information**
For an international customer support operation, our client is recruiting **Dutch\-speaking Customer Service Agents**. This **entry\-level position** offers the opportunity to work remotely while being based in Greece and includes a **paid relocation package** to support the move.
### **Your Responsibilities**
* Assist customers in **Dutch** via phone, email, and digital support channels
* Provide clear and accurate information regarding services or products
* Resolve customer requests by following established procedures
* Register customer interactions and outcomes in internal systems
* Work in line with quality standards and performance targets
* Refer complex or unresolved cases to the appropriate support level
### **Profile Requirements**
* Fluent **Dutch**, both spoken and written
* Good working knowledge of **English** (level B2\)
* No previous customer service experience required; training is provided
* Confident user of computers and digital tools
* Clear communication style and a solution\-oriented mindset
* Ability to work independently in a remote environment
* Willingness to **relocate and live in Greece**
### **What Is Offered**
* Full\-time employment contract
* Paid training and onboarding
* Remote work setup from Greece
* **Paid relocation package**
* Employment benefits in accordance with local labor regulations
### **Equal Opportunity**
All qualified candidates will be considered regardless of background, in line with equal employment principles.