We need to hire a **Floor Manager** for our store located in **Barakaldo** Reporting directly to your Store Manager, you will be responsible for: **1\. Managing a team of 7 to 10 people:** * Recruiting, training, and supervising the sales team. * Assigning roles to ensure smooth operations. * Developing team talent through performance evaluations, feedback, and continuous training. * Supervising daily operations, such as store opening and closing. **2\. Ensuring achievement of store revenue targets and KPIs:** * Monitoring daily, weekly, and monthly sales goals. * Analyzing store performance and making strategic decisions to improve revenue. * Implementing local promotions and marketing strategies. * Reporting **3\. Customer service:** * Ensuring high levels of customer satisfaction through personalized and detailed sales assistance. * Collaborating on the growth of our Member loyalty program. * Delivering the best shopping experience within the Fútbol Emotion ecosystem. * Ensuring the store meets cleanliness and organization standards. **4\. Inventory management:** * Controlling and supervising product inventory. * Ensuring adequate stock levels in the store and placing orders as needed. * Implementing measures to prevent losses and reduce merchandise waste. * Complying with company security policies and procedures. **We offer:** An indefinite-term contract. A 5-day workweek with 2 days off.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
