Description
CATALONIA HOTELS \& RESORTS is seeking to hire RECEPTIONISTS to work at our hotels located in the center of Bilbao.
The main responsibilities include:
* Check\-in/Check\-out.
* Control and reading of room keys.
* Safe deposit box rental.
* Cash reconciliation and handover to the colleague on the next shift.
* Responsibility for all activities generated during one's working shift. • Incident management, but not resolution.
* Luggage handling.
* Room changes.
* Mail management.
* Room sales.
* Management of switchboard calls.
* Supervision of bell staff under one's responsibility.
REQUIREMENTS
* Previous experience in a similar position.
* Studies in tourism.
* Advanced English \+ Other languages are an asset.
* Customer orientation.
* SAP knowledge will be highly valued.
WE OFFER
* 40-hour weekly contract.
* Rotating shifts.
* A fully stable position with real growth opportunities.
* Competitive salary.