Account Manager – DR SENDER

Description

Job Summary: We are seeking a proactive, initiative-driven, and customer-oriented Account Manager to join our team in an international and continuously learning environment. Key Highlights: 1. Professional training and development opportunity 2. Work in an international environment with a multicultural team 3. Development of negotiation and strategic analysis skills **Contract Duration:** Indefinite **Job Description:** **Responsibilities:** We seek to onboard an **Account Manager** with professional English proficiency and a proactive profile — characterized by initiative, curiosity, and eagerness to learn. Prior experience in the sector is not mandatory, as we provide a structured training period covering internal processes and industry operations. We seek a candidate with strong interpersonal skills, customer orientation, and negotiation capability, since all our solutions are designed to maximize client performance. **DoctorSender**, part of AdSalsa Group — a leader in marketing and advertising — comprises nearly 200 professionals and over 40 engineers. We operate in an international environment with colleagues from more than 20 countries. DoctorSender is our Email Service Provider (ESP) platform, originally developed to meet internal needs and now established as one of the leading national and European solutions. **Minimum Requirements:** Languages: **Professional English** Strong communication skills and customer orientation **Typical Responsibilities:** Management and retention of the current client portfolio Data analysis to define improvement strategies Monitoring of Email Marketing campaign results Proactive acquisition of new clients Customer satisfaction analysis Optimization of customer experience Client support and assistance Resolution of platform incidents Account configuration **Periodic Responsibilities:** Preparation of monthly reports Preparation of quarterly reports including conclusions and improvement proposals **Occasional Responsibilities:** Client visits Attendance at trade fairs **Candidate Requirements** ---------------------------- **Education Level:** Diploma / Bachelor’s Degree **Additional Training:** **Experience:** At least 1 year **Languages and Proficiency:** Professional English French, Italian, etc. are highly valued **Behavioral Requirements:** Teamwork capability Excellent communication skills Results orientation Proactivity and initiative **Mandatory Requirements:** **Desirable but Not Mandatory Requirements:** **Residence Area:** **Other Relevant Information** -------------------------- **Attitudes:** **Compensation Level:** **Other Information:** ### **Basic Information on Data Protection** Data Controller: ADCAPITAL NETWORKS, S.L. Joint Controllers: adSalsa Group companies. Purpose: Recruitment and personnel selection. Legal Basis: Performance of a contract or implementation of pre-contractual measures. Recipients: No data transfers occur. Rights: Access, rectification, erasure, and data portability; restriction and objection to processing; and the right not to be subject to decisions based solely on automated processing of personal data. Additional Information: More details at: adcapital.es/legal/politicas/candidatos