Gaming Salon Operator

Description

We are seeking a responsible and customer-oriented individual to manage customer service and ensure the smooth operation of our gaming salons in the areas of Alicante, San Vicente, Petrer, Crevillente, and Elche, guaranteeing compliance with regulations and delivering an excellent experience for our customers. **Main responsibilities** * In-salon customer service, resolving inquiries with professional and friendly interaction. * Access control and verification of legal requirements (age, identification, capacity). * Basic supervision of gaming machines and reporting of incidents. * Cash handling: collecting payments, giving change, and managing cash flow. * Monitoring regulatory compliance and responding to incidents. * Assisting with opening, closing, and maintaining order across all locations. **Requirements** * Customer service experience (experience in gaming, hospitality, or retail is desirable). * Strong communication skills and ability to manage conflicts. * Basic cash-handling and computer literacy. * Availability for rotating shifts (including weekends). * Willingness to relocate between locations as required. **Preferred qualifications** * Training in customer service. * Observational skills and ability to identify risky behaviors. * Teamwork and proactivity. **We offer** * Permanent contract and competitive salary. * Initial and ongoing training. * A professional environment focused on security. * Opportunities for internal career growth.