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Job Summary: We are seeking a Teleoperator for technical service customer phone support and administrative tasks, involving call reception and outbound calls, as well as teamwork. Key Responsibilities: 1. Technical service customer phone support 2. Management of notifications and compliance with work protocols 3. Teamwork and empathy Teleoperator for technical service customer phone support and related administrative tasks Reception and making of customer calls; notification management; adherence to established work protocols; teamwork * Minimum 1 year of experience; experience in contact centers / customer phone support * Bachelor's degree * Catalan (spoken advanced, written advanced) * Spanish (spoken advanced, written advanced) * Competencies / knowledge: Empathy, teamwork. * Permanent employment contract * Full-time position * Gross monthly salary: 2002 * Additional information: Metalworking collective agreement, 14 salaries per year.
