Workshop Manager

Description

Job Summary: We are seeking a Workshop Manager to oversee center performance, team management, quality, and customer relationships, as well as perform technical and administrative tasks. Key Responsibilities: 1. Maximize center profitability and performance. 2. Manage and develop center staff. 3. Provide solutions and meet customer needs. At Carglass® we specialize in vehicle glass repair, replacement, and recalibration—but we offer much more. Every day, we work together to make a difference for our customers and colleagues. That is the Carglass spirit. At Carglass, we highly value professionalism and quality in work to deliver excellent service to our customers, and we are confident you can help us improve every day. We need to select a Workshop Manager for a full-time position to fill a vacancy at one of our service centers located in Reus. What will your day-to-day responsibilities be? **Center Performance:** Maximize jobs and profitability—i.e., achieve, and exceed if possible, the center’s established job and budget targets. Center staff management and development, and self-development: Effectively manage team performance and development to maximize center productivity. **Customer Management:** Consistently provide solutions to customers and strive to meet their needs using all tools available within the company. **Quality Management:** Apply and ensure correct implementation of technical and administrative procedures established by Carglass® and client companies. **Technical and Administrative Tasks at the Service Center:** Receive and store materials delivered from warehouses or suppliers; handle requests to send documentation to Administration for billing or client audits; and perform assembly tasks (replacements and repairs) when required, showing availability in the schedule. * Commercial Management: Sell the center’s available products and/or services to customers; identify opportunities such as corporate visits, etc., necessary to generate jobs for the center. What qualities do we expect from you? It’s simple. We want you to empathize with others, be supportive, and above all, be a great teammate!!! We seek individuals eager to learn, grow, and excel in their work. Extensive experience and strong customer orientation. We look for candidates with vocational training in electro-mechanics or automotive fields—or sufficient relevant industry experience. As for the driver’s license—no need to say it, right? Now let’s talk benefits—what do we offer? **✔ Flexible Compensation:** **Carglass Baby Care:** You may opt for nursery vouchers if you have young children, and receive an academic-year scholarship until they turn 18. Training scholarships. Carglass Collective Mutual Insurance. **Solidarity and Sustainability:** You can actively participate in company initiatives. **Referral Program:** If you refer a candidate who meets our profile requirements, you’ll receive a referral bonus. ‍ ️ Wellbeing Programs **Carglass Healthy Living:** Access our platform offering videos, live classes, and practical tips to support a healthier, more active lifestyle. **LAP:** Employee Assistance Line. **Carglass Xtra:** Enjoy discounts at various establishments and leisure venues to make the most of your free time. ‍ Continuous training and an extensive catalog of self-paced learning resources. **Recognition:** **META Awards:** We honor our national heroes and heroines. **BEPA Awards:** We recognize our international collaborators. Do you meet these requirements? We’re waiting for you—apply now! At Carglass, we celebrate diversity and are committed to fostering an inclusive environment for all our people. We provide equal opportunity throughout our recruitment processes, and all applications will receive equal consideration for employment regardless of race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or national laws, regulations, or ordinances. **Privacy:** To review and consider job applications, Belron® and all its global affiliated companies operating as Carglass® and Hurtigruta Carglass®, collect and retain personal information in accordance with applicable local laws and regulations. To understand what information is collected and why, please carefully review any Privacy Notice for Applicants presented during your online application, as well as the privacy policies of Belron® International **and each represented country listed below:** Germany , Austria , Belgium , Spain , Denmark , Finland , France , Italy , Luxembourg , Norway , The Netherlands , Portugal , Sweden and Switzerland .