**Responsibilities:** * Greet customers warmly, anticipate their basic needs, and assist with service delivery. * Support table preparation, setup, and cleaning, ensuring an orderly and appropriate environment for each shift. * Collaborate with waitstaff in taking and delivering orders, as well as serving food and beverages, following established protocols. * Assist in wine and beverage service, adhering to responsible consumption guidelines. * Maintain clear and effective communication with the team, reporting any incidents, maintenance requirements, or unsafe conditions. * Actively listen to customers, relay their feedback, and help resolve issues through established procedures. * Keep the work area clean and organized, ensuring consistent quality and presentation at all times. * Comply with hygiene, safety, and service standards governing the establishment. * Perform other related tasks as requested to ensure smooth service operations. **Requirements:** * Dynamic, innovative, and solution-oriented. * Teamwork and customer service orientation. * Effective verbal communication and active listening skills. * Ability to multitask, plan, and organize. * Culinary knowledge and service protocol expertise. * Familiarity with products, brands, and market competition. * Proficiency in hotel management information systems. * Spanish and English language proficiency, minimum level (B2). * English proficiency, minimum level B1+/B2. * Minimum one year of professional experience in this role. * Flexibility to adjust working hours according to hotel and customer needs. * Driver’s license category B1. * Food handler’s certificate. Department Food and Beverage