




Surrounded by botanical gardens and located in the heart of Marbella’s Golden Mile, the legendary Marbella Club was born in 1954 as a Mediterranean hideaway created by Prince Alfonso von Hohenlohe. Today, as part of The Leading Hotels of the World, we continue his legacy and foster a culture based on authenticity, excellence, and attention to detail, creating memorable experiences for our guests. The position presented below plays a key role in maintaining and elevating the wellness experience that defines Marbella Club. The Assistant Director Wellness \& Spa supports the strategic and operational leadership of the Wellness \& Spa department, ensuring an exceptional guest experience aligned with the hotel’s luxury standards. This role combines hands\-on operational management with team leadership, financial oversight, and continuous service improvement. Working closely with the Wellness \& Spa Director and in collaboration with other hotel departments, the Assistant Director contributes to the development, performance, and positioning of the Spa as a benchmark in luxury wellness. **Key Responsibilities:** **Spa Operations \& Guest Experience** * Daily supervision of the spa facilities, always ensuring proper maintenance and an impeccable condition, as well as proposing updates and improvements. * Coordinate the daily Spa operations, ensuring a smooth, efficient, and well\-organized service flow. * Oversee daily activities including shift scheduling, appointment management, and the organization of special events or wellness experiences. * Act as a key point of reference for guests and team members, providing in\-depth knowledge of treatments, products, and facilities. * Ensure the consistent delivery of a luxury service experience, exceeding guest expectations at every touchpoint. * Collaborate closely with other hotel departments to guarantee a seamless and cohesive guest journey. **Team Leadership \& Development** * Support the recruitment, training, and ongoing development of the Spa team, including the creation, implementation, and continuous improvement of Standard Operating Procedures (SOPs). * Motivate and guide team members, fostering a professional, positive, and service\-oriented work environment. * Ensure high standards of performance, presentation, and guest interaction across the department. **Management \& Administration** * Provide administrative support for the Spa’s financial operations including budget development and control, analysis and reporting, and cost management oversight. * Coordinate supplier relationships, orders, and periodic audits to ensure quality, consistency, and efficiency. **Quality, Standards \& Continuous Improvement** * Monitor guest feedback and service performance, implementing improvements and corrective actions where necessary. * Maintain and enhance Spa standards, protocols, and procedures in line with luxury brand expectations. * Stay informed on wellness trends, treatments, and best practices to ensure the Spa remains competitive and innovative. **Skills \& Requirements:** * Minimum of 3 years’ experience in a Spa Team within the luxury hospitality sector, with proven supervising and leading teams. * Preferred hands\-on experience as a Spa Therapist and/or Spa Receptionist, demonstrating a strong understanding of spa operations. * Solid background in Wellness, Spa operations, and guest service (no specific certification required). * Fluent in English \& Spanish (additional languages valued). * Strong administrative, organizational, and operational management skills. * Dynamic, proactive, and solution\-oriented professional with strategic vision and the ability to facilitate processes. * Strong sense of ownership, commitment to team development, and alignment with the hotel’s values and departmental vision.


