Description
BeFind, a Personnel Selection Consulting firm, is seeking an **Administrative and Commercial Assistant** for a **training center** headquartered in Málaga city. The selected candidate will be responsible for driving the **acquisition and retention of partner offices**, as well as managing and tracking **leads** originating from both the partner network and marketing campaigns—accompanying prospects throughout the information, enrollment, and subsequent follow-up processes.
**Main responsibilities:**
* End-to-end lead management: providing information about training offerings (professional certifications, university-awarded diplomas, intermediate and advanced vocational qualifications), answering inquiries, and performing necessary follow-up until enrollment formalization.
* Enrollment management and follow-up for students, including collection and validation of required documentation.
* Payment management and follow-up, monitoring payment status and handling related communications with students.
* Personalized student support and follow-up, offering assistance and resolving queries or incidents during their training journey.
* Coordination and communication with partner offices, facilitating information on training offerings, students, and administrative procedures.
* Academic file documentation management, ensuring proper collection, updating, organization, and archiving of all related documents.
**What do you need to bring?**
* Prior experience in the Training/Education sector is desirable.
* A Medium or Higher Vocational Qualification in Administration is desirable.
* Knowledge of immigration matters, particularly regarding Study Residency permits issued from Spain and/or from abroad, as well as Socio-Training Rooting (Arraigo Socioformativo).
* Proficiency with digital tools.
* Intermediate Excel skills and general office software proficiency.
**What does the company offer?**
* Indefinite-term contract with the end client.
* Weekly working hours: 39h
* Working schedule (winter and summer): Mon–Thu 9:00–18:30 / Fri 9:00–14:00
* 100% onsite position in Málaga city
* Salary: €1,424 gross per month (12 payments per year)
If you match this opportunity, we look forward to your application!