Night Receptionist

Description

**Description:** ---------------- At BLUESEA Hotels, we make traveling easy, accessible, and hassle-free. We are a hotel group specialized in vacation tourism, headquartered in Palma de Mallorca, with presence in Spain’s most iconic destinations: Balearic Islands, Canary Islands, Costa del Sol, Costa Brava, Valencia, Costa de Almería, Cádiz, Costa de la Luz, Rías Baixas, Cantabria, Madrid, and Marrakech We strive to evolve so that each stay is better than the last, embracing cutting-edge, flexible, and responsible management. Currently, we are expanding our team and seeking to hire a Night Receptionist to ensure professional and courteous service to our guests, contributing to a memorable experience during their stay. **Responsibilities:** * Greet and assist guests, managing check\-in, check\-out, and reservations. * Inform guests about hotel services, facilities, and activities. * Resolve guest incidents, complaints, or requests. * Coordinate with other departments to ensure proper guest service. * Manage phone calls, emails, and online requests. * Complete daily departmental logs and reports. * Apply the hotel’s quality, safety, and data protection standards. **Requirements:** --------------- **Professional Competencies:** * Prior experience as a receptionist or in customer service within hotels or tourist accommodations. * Familiarity with hotel property management systems (PMS) and basic office software. * Strong oral and written communication skills in Spanish. * Strong oral and written communication skills in English; German is a plus. * Ability to organize and manage multiple tasks simultaneously. * Attention to detail and commitment to service quality. **We Offer:** * Employment with a solid and growing hotel chain. * A positive work environment. * Professional training and development opportunities. * **We do not provide accommodation**