Description
Job Summary:
A qualified, proactive, and responsible individual in charge of guest reception and all related tasks.
Key Responsibilities:
1. Customer service at reception
2. Occupancy management and room sales
3. Billing and collection tasks
**Role Overview:**
A qualified, proactive, and responsible individual in charge of guest reception and all related tasks.
**Main Responsibilities:**
*General:*
* Perform customer service duties at reception.
* Carry out tasks related to room occupancy management and room sales.
* Safeguard valuables deposited by guests.
* Perform billing and collection duties.
* Receive customer complaints and forward them to the appropriate departments.
**Education/Training:**
*Essential:* High school diploma or vocational training in Tourism or equivalent. Required languages: Spanish and English.
*Desirable:* Professional knowledge acquired through performing equivalent duties, comparable to a completed higher or intermediate degree, combined with extensive experience in the sector. French language proficiency is valued.
**Experience:** 1 to 2 years
**Professional Category:** Employee
**Residence:** In Lanzarote
**Schedule: 23\.00 to 07\.00 Part-time:** 16 hours per week. Weekends. **Compensation:** According to the Las Palmas Hospitality Collective Agreement