Reception Assistant

Description

Job Summary: We are seeking a receptionist to ensure a fantastic stay for visitors, handling check-ins, check-outs, and resolving issues with friendly, personalized service. Key Highlights: 1. Key role in ensuring visitor satisfaction 2. Friendly and attentive treatment of guests 3. Management of payments and invoices We are looking for a person to perform reception duties in a tourist environment in Southern Fuerteventura. Your role will be essential in ensuring our visitors enjoy a fantastic holiday, supporting daily reception operations. You will be responsible for following established procedures, efficiently managing guest check-ins and check-outs, and providing friendly and attentive service. You will also resolve any questions or issues that may arise, ensuring everyone feels comfortable. Additionally, you will handle payment and invoice management, maintain a record of the day’s most important matters, and take care of items entrusted to us. We value someone who enjoys interacting with people from diverse backgrounds and strives to deliver impeccable service. Prior experience in similar roles is preferred. A minimum language level of B1 in English and German is mandatory. Familiarity with the Prestige hotel management software and office tools such as Gmail and Google Drive is desirable. Residency in the area is required.