Are you passionate about Retail? Do you have experience working as a **Customer Service Technician**? Are you looking for professional stability in a unique environment? From La Casa de las Carcasas, a leading multinational in the Retail sector, we are seeking for our central headquarters located in **Jaraíz de la Vera (Cáceres)**, a **technician** for our **Customer Service Department**. **What will your day-to-day look like?** * Prospecting and retaining customers. * Providing information and resolving inquiries from internal and external customers. * Solving customer problems. * Receiving and processing orders, requests, and complaints. * Analyzing consumer needs and managing them collaboratively with other departments within the company. **What are we looking for?** * Communication skills and active listening. * Conflict resolution. * Knowledge of the Office suite. * B2 level English is a plus. **How can we support you?** * Permanent contract * Full-time schedule from Monday to Sunday. * Exclusive employee discounts. * The person joining us will have the opportunity to share experiences with a young and dynamic team, and learn about the organizational culture. We're waiting for you!