Traffic Operations Coordinator

Description

Job Summary: We are seeking a Traffic Operations Coordinator to ensure goal achievement, meet customer needs, and optimize fleet productivity, while supporting the team and managing incidents. Key Highlights: 1. Be part of an innovative, dynamic, and purpose-driven team. 2. Real opportunities for professional growth and development. 3. A high degree of autonomy within a collaborative team. Description Sesé is the trusted partner for companies seeking comprehensive, digital, sustainable, innovative, and efficient supply chain solutions. We firmly believe that absolute commitment to all our customers, collaborators, and employees; process innovation; and cross-company and cross-industry partnerships will drive the transformation our sector, society, and planet need. We are a team of over 15\.000 professionals across more than 18 countries, striving daily to deliver the best service to our clients. Our values—particularly commitment, trust, flexibility, passion, and responsibility—drive us forward. What Are We Looking For? We are seeking a Traffic Operations Coordinator for one of our Transportation business lines at our headquarters in Zaragoza. In your day-to-day role, you will ensure the achievement of delegation objectives, satisfy customer needs, and optimize fleet productivity and profitability. What Will Your Responsibilities Be? * Support the team in monitoring trucks, ensuring adherence to established scheduling and service requirements. * Understand the work performed by your colleagues and provide support on queries and incidents. * Distribute tasks equitably and supervise their completion. * Coordinate resolution of traffic-related incidents, non-conformities, and claims within the business line. * Ensure smooth communication with customers, carriers, and other departments. * Review customer reports and KPIs, proactively implementing corrective actions. * Supervise supplier/carrier management processes, customer service, and administrative procedures, continuously identifying improvement opportunities. * Achieve new account retention in coordination with your supervisor. What Requirements Must You Meet? * Education in Transportation and Logistics * Prior experience of at least 3–5 years in a similar role leading teams. * Prior experience in Traffic Management and client-facing roles. * Languages: Advanced English proficiency What Do We Value? * Strong communication skills * Leadership and people development * Teamwork * Orientation toward internal and external customers * Organized and planning-oriented individual * High level of commitment What Do We Offer? * Join a globally present company where you’ll be part of an innovative, dynamic, and purpose-driven team. * Participate in an expanding project offering real opportunities for professional growth and development. * Play a key role in shaping the company’s growth and actively contribute to its success. * A high degree of autonomy within a collaborative, dynamic, and innovative team. * Access to exclusive social benefits as a Sesé employee: private medical insurance, buffet-style cafeteria, discounts at over 400 brands, etc. * Flexible compensation plan tailored to your needs. * Well-being program. At Sesé, we seek individuals who share our passion and entrepreneurial spirit—people eager to shape the future of tomorrow’s supply chain. Above all, we seek people with the right attitude. Will you join us?