Receptionist for a Hotel

Description

Job Summary: We are seeking a receptionist for a hotel in San Sebastián, responsible for front-desk guest service, check-in/check-out procedures, addressing guest inquiries, and serving as a liaison between departments. Key Highlights: 1. Actively participate in an established project in the hospitality sector 2. Professional development and career advancement opportunities 3. A collaborative and energetic work environment We require a receptionist for a hotel located in San Sebastián. Key responsibilities include full management of front-desk guest service, ensuring every guest enjoys a pleasant and memorable stay. This includes check\-in and check\-out processes, resolving questions or requests during their stay, and acting as a liaison with other departments to ensure seamless operations. The ideal candidate is highly organized, possesses clear and effective communication skills, and demonstrates the ability to resolve any unforeseen issues that may arise. It is essential to maintain smooth and consistent communication with all hotel teams to guarantee maximum satisfaction for our guests. This opportunity offers the chance to actively contribute to an established hospitality-sector project, with clear prospects for professional development and advancement. Initiative and meticulous attention to detail—critical to maintaining high service quality standards—are highly valued. We foster a collaborative work environment where teamwork and positive energy drive shared objectives. Temporary position with potential for extension. Vocational Training, Diploma, or Bachelor’s Degree in Tourism. Other higher education qualifications are also considered. Advanced spoken and written English proficiency. Knowledge of a second foreign language is an advantage. Intermediate-level Office software skills and familiarity with hotel management systems, preferably OPERA. Prior customer service experience, preferably at a hotel front desk. Possession of a disability certificate (equal to or greater than 33%) is considered advantageous.