Job Summary: At Klousner, we are seeking a Front-of-House Manager for the Cornellà de Llobregat Auditorium, responsible for cultural venue management and team leadership. Key Responsibilities: 1. Lead and coordinate the front-of-house team, ensuring an excellent experience. 2. Manage incidents and ensure smooth operation of events. 3. Collaborate with various departments to ensure seamless operations. At Klousner, we are looking for a candidate with proven experience in cultural venue management and team leadership to fill the Front-of-House Manager position at the Cornellà de Llobregat Auditorium. The selected candidate will be responsible for ensuring the proper functioning of the venue during events, guaranteeing an excellent experience for both the audience and artists/technical teams. • Coordinate and supervise the front-of-house team (ushers, information staff, public service personnel). • Ensure the correct execution of scheduled performances and activities. • Ensure compliance with safety regulations, evacuation protocols, and current legislation. • Manage incidents and respond efficiently to the needs of the audience and internal teams. • Coordinate with production, box office, technical staff, and other departments to ensure seamless operations. • Monitor capacity limits, opening and closing of the venue, and manage audience flow. • Maintain the venue’s image, order, and general upkeep. • Prepare incident reports and proposals for improvement. * Minimum 1 year of experience. • Demonstrable experience in team management and/or in cultural venues, auditoriums, theatres, or events. * High School Diploma * Catalan (spoken advanced, written advanced) * Temporary employment contract (5 months) * Part-time (5 hours per week) * Additional relevant information: • Flexible working hours and willingness to work weekends and holidays. • Leadership skills, problem-solving ability, and decision-making capability. • Excellent communication skills and public service orientation. • Knowledge of safety protocols and capacity management. • Proficiency in speaking and writing both Catalan and Spanish. Knowledge of other languages is an asset. Only applications meeting all mandatory requirements will be considered. Preferred qualifications include: • Proficiency with digital tools for capacity management, ticketing, or CRM systems. • Additional training in cultural management, performing arts, or event protocols. • Knowledge of occupational risk prevention and emergency management. • Experience in providing public service to individuals with special needs and sensitivity towards inclusion. Remuneration: €204.41 gross monthly for a 5-hour weekly schedule, and €408.83 gross monthly for a 10-hour weekly schedule. Overtime hours will be compensated at €10.58 gross/hour.