Analysis and Simulation (AYS\-part of the ATS group), Partner of Siemens Digital Industries Software, with more than 25 years of experience providing engineering products and services. ATS is the Independent Provider of Solutions for Industrial and Process Automation, IT, and Quality worldwide. In short, we are experts in control technologies, SCADA/HMI, PLM, CAD, CAM software, and manufacturing execution systems. Through our Equality Plan, we aim to ensure our commitment to effective equality between women and men, achieving real equality within our organization. We have been recognized as a Great Place to Work®. Currently, we are seeking a person to join our IT TECHNICAL SUPPORT team. This is a maternity/paternity leave replacement. Main responsibilities will be: * IT support and assistance with software and license installations for customers. * Creation of technical department incidents. * Sending and delivering licenses to active customers. * Customer service as required. Be part of a dynamic, professional team with a positive work environment that will support you and from which you can learn. Desired skills and knowledge: \- Academic background: Vocational training in informatics or similar. \- Knowledge and minimum experience performing software installations. \- Residence in Vitoria\-Gasteiz or surrounding areas. \- Communication skills and customer orientation. \- Responsibility. \- Problem-solving. \- Teamwork.