Customer Service

Description

Job Summary: Comprehensive customer service in the transportation sector, handling inquiries and performing basic administrative tasks. Key Responsibilities: 1. Comprehensive customer service 2. Management of inquiries and administrative tasks 3. Clear and professional communication This position focuses on comprehensive customer service within a transportation company located in Barakaldo. Duties include managing telephone and email inquiries, ensuring clear and professional communication, as well as performing basic administrative tasks such as updating records and organizing documentation. Candidates must have training in Administration or a related field, solid office software skills, and at least one year of experience in similar roles. Residing near the workplace is considered a positive factor. A high level of proficiency in Basque is mandatory. The position offers a temporary contract. Working hours are scheduled via shift rosters to cover absences, with possible weekend shifts during morning (06:30 to 14:30\) or afternoon (14:00 to 22:00\) time slots. Compensation is 10.23 euros gross per hour. Training in Administration or a related field. Office software skills. Minimum one year of experience in similar roles. Residence in the surrounding area. High level of Basque language proficiency.