Customer Project Coordinator (Renovation)

Description

Job Summary: As a Renovation Project Coordinator at Leroy Merlin, you will manage renovation projects, interact with customers, resolve incidents, and ensure quality and supervision of each renovation. Key Highlights: 1. Manage and monitor renovation projects, ensuring customer satisfaction. 2. Direct interaction with customers and resolution of incidents. 3. Trust and autonomy, with opportunities for growth and development. **Renovation Project Coordinator \| Leroy Merlin** Flexible working hours \| Permanent contract \| Competitive salary Are you passionate about renovations and customer interaction? At Leroy Merlin, we are seeking a Renovation Project Coordinator to ensure every project runs smoothly and meets the highest quality standards. If you are excited about managing projects and guaranteeing customer satisfaction at every stage of the process, this is your opportunity! Your day-to-day responsibilities will include: * Managing and monitoring renovation projects. * Interacting directly with customers. * Resolving incidents and supporting colleagues. * Ensuring each renovation is completed flawlessly. * Conducting home visits to supervise project progress and guarantee adherence to established deadlines. * Advising on legal requirements and necessary procedures for executing renovations. * Supervising installer work quality and proposing continuous improvements. * Acting as technical support for in-store project advisors and participating in cross-departmental projects. **What We Offer:** * Trust and autonomy to work in your own way. * A united team where everyone supports each other. * Daily challenges and opportunities for growth. * A competitive salary with fixed and performance-based variable compensation. * Exclusive benefits such as health insurance, meal vouchers, childcare assistance, and discounts with major brands. **What We Are Looking For:** * Minimum 2 years’ experience in renovation and installation project management. * Commercial skills and a friendly, customer-oriented approach. * Organizational ability, problem-solving skills, and proficiency with digital tools. * Ability to work collaboratively in teams and across departments. Our work environment fosters collaboration, and we value each professional’s input. We are committed to diversity and equal opportunities. For this position, availability to conduct customer visits within the assigned area is required. If you are looking for a place to grow and do what you love, we want to meet you! Submit your CV and join our team at Leroy Merlin. We look forward to welcoming you! ### **Are You Interested in This Challenge?** **Are You Ready to Take the Next Step in Your Career?** Join us and work for a company where **changing the world is in our hands**. Click to learn more about how to join Leroy Merlin.