Training Program with Hiring Commitment

Description

Job Summary: We are seeking candidates with a disability certificate for customer telephone and digital support roles, handling complaints and claims, requiring strong communication and interpersonal skills. Key Highlights: 1. Customer telephone and digital support 2. Complaint and claim management 3. 60% hiring commitment upon completion of training ### **Job Offer Description** **Do you hold a disability certificate and are looking for employment in Sant Just Desvern? This is your opportunity.** If you enjoy customer service and possess strong interpersonal skills, we want to meet you! Soon, the Integralia DKV Foundation will launch a new edition of its Contact Center training programs. 60% hiring commitment guaranteed! ### **MISSION:** * Providing telephone and digital customer support for the company we serve * Managing complaints and claims ### **REQUIREMENTS:** * Disability certificate of at least 33%, issued by the Generalitat de Catalunya. (Mandatory) * Teamwork orientation * Strong communication skills * Writing proficiency * Interpersonal skills * Discipline * Organizational ability * Catalan and Spanish (bilingual) * Basic computer skills (Microsoft Office suite) ### **PREVIOUS EXPERIENCE:** * Customer service experience will be valued ### **EDUCATION:** * Minimum education: BUP – Vocational Training – ESO or Medium-level Vocational Qualification **Selection tests will be conducted (computer skills, reading comprehension, and typing)** ### **Workplace** Sant Just Desvern (Barcelona) ### **Type of Employment Opportunity** External