Description
**Company Description**
Accor is a global leader in hospitality, renowned for managing a vast network of hotels worldwide—from budget-friendly options to luxury establishments. Present in over 100 countries, the company focuses on delivering high-quality experiences and exceptional service to its guests. Joining Accor means becoming part of a dynamic, guest-oriented environment with strong professional development opportunities.
**Job Description**
Receptionist
First impressions matter! As a Receptionist, you will care for guests from the moment they arrive until their departure, ensuring they enjoy a memorable experience with us.
What’s in it for you:
In 3\-4 bullet points, highlight the benefits and advantages of working at the hotel
Employee Benefits Card offering discounted rates at Accor hotels worldwide
Learning programs delivered through our Academies
Opportunity to develop your talent and grow within your hotel and across the globe!
Ability to make a difference in the local community through our Corporate Social Responsibility initiatives, such as Planet 21
Your responsibilities:
Greet guests, check them in and out, respond to requests, and settle accounts while delivering exceptional service
Take the initiative to add personalized touches to the guest experience
Proudly promote hotel facilities, seeking opportunities to enhance a guest’s stay through upselling
**Requirements**
* A customer-service-oriented personality is essential; prior experience in this field would be highly desirable.
* Intermediate\-professional level English proficiency is required. Additional languages are highly valued.
* We need you to be responsible, capable of problem-solving, courteous, and skilled in communication.
* Self-motivated, yet able to collaborate effectively within a team.
* Tolerant and stress-resistant
* Creative—we love crafting personalized experiences for our guests, and we need you.
**Additional Information**
Experience is an advantage
Prior experience with Opera or a related system
Fluency in English; additional languages are an advantage. Your team and work environment:
In 1\-2 sentences, describe the team, hotel, or office atmosphere in a way that reflects the company culture
Note: This description may be subject to change, including adjustments for local circumstances, legislation, and official employment documentation
Our Commitment to Diversity \& Inclusion:
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.