Assistant Store Manager

Description

Job Summary: The Assistant Store Manager supports the Store Manager in building a dynamic team, enhancing the customer experience, and managing the store's daily operations. Key Highlights: 1. Fosters a diverse and energetic environment. 2. Drives an incredible omnichannel customer experience. 3. Supports operations management and team development. Overview: Our Stripers are the heartbeat of our business... and they deserve the best leaders! To be a Foot Locker Assistant Store Manager, you must serve as the Store Manager’s right hand, supporting them to build a diverse team capable of fueling a high-energy atmosphere. You’ll help inspire the team to deliver a first-class customer experience, forging deep and lasting connections with our customers and communities—in-store and online. Behind the scenes, you’ll assist the Store Manager in overseeing store operations, such as visual merchandising and inventory reduction. The Assistant Store Manager role is challenging and rewarding—and contributes directly to Foot Locker’s continued success. Responsibilities: **About the Role** *As a Foot Locker Assistant Store Manager, you will:** Foster a diverse and energetic environment. * Contribute to the team’s daily goals. * Stay informed about our product range. * Drive an incredible omnichannel customer experience that fosters customer loyalty. * Assist in implementing visual merchandising guidelines to improve standards and increase commercial effectiveness. * Collaborate with the team to implement new initiatives in-store. * Support the Store Manager in controlling inventory reduction, payroll, and controllable costs. * Back-of-house organization includes daily restocking, inventory control, and shipments. * Provide a safe environment for team members and customers. * Exceed expectations in handling returns and payment processes. * Support the Store Manager in recruiting, training, and developing a large, diverse team. * Act as Store Manager substitute. Qualifications: **About You:** *You have:** Supervisory experience in a customer-focused environment. * Strong interpersonal and organizational skills. * Solid analytical skills and business acumen. * Adequate understanding of English and local languages. * Passion for fashion and sneakers. *You are:** Energetic, dynamic, and ready to lead a team. * Willing to lead and take on greater responsibilities. * Practical and comfortable assuming responsibility and taking initiative. * A team player who can contribute to creating an inclusive environment. * Practical and comfortable assuming responsibilities. * A decisive problem solver. * Customer service and customer orientation focused. * Required to stand for most of your shift, as well as kneel, bend, climb stairs, use ladders, reach, pull, and lift weights between 2 and 14 kg. * Evening, weekend, and holiday work required. * Occasional local travel required. * Noise level in the store will be minimal. Benefits: **What We Offer?** * Employee discount between 30% and 50% * Access to Well Hub plans * Access to the Enrich platform (dedicated to financial wellness) * Variable pay component based on performance against specific metrics