Reception Assistant

Description

Job Summary: Catalonia Hotels & Resorts is seeking a Reception Assistant to handle check-in/out procedures, safe deposit box operations, incident management, and luggage handling at hotels in Barcelona. Key Highlights: 1. Fully stable position with real growth opportunities. 2. Incident management and room sales. 3. Training in tourism and proficiency in foreign languages. * Catalonia Hotels \& Resorts * Barcelona * * ### **Experience** No experience required * ### **Salary** Compensation not specified * + ### **Area \- Position** **Hospitality, Tourism** - Hotel Receptionist + ### **Category or Level** Employee + - ### **Vacancies** 1 - ### **Applicants** 0 - * ### **Contract** Permanent Contract * ### **Working Hours** Full-time Ongoing recruitment process. ### **Responsibilities** CATALONIA HOTELS \& RESORTS requires a RECEPTION ASSISTANT to work at our hotels located in central Barcelona. The main duties include: Check \- in / Check \- out. Monitoring and reading of room keys. Safe deposit box rentals. Cash register reconciliation and handover to the next shift colleague. Responsibility for all tasks generated during one's working shift. • Incident management (but not resolution). Luggage handling. Room changes. Mail management. Room sales. Handling switchboard calls. Supervision of bell staff under one's responsibility. ### **Requirements** REQUIREMENTSAt least 1 year of reception experience.Tourism-related education. Advanced English \+ other languages are an asset. Customer-oriented attitude. SAP knowledge will be highly valued. ### **Offered** OFFERED40-hour weekly contract. Rotating shifts. Fully stable position with real growth opportunities. Competitive salary.