Description
Job Summary:
We are seeking a hotel receptionist to work the night shift, handling check-in/check-out, incident management, room sales, and customer service.
Key Highlights:
1. Stable position with growth opportunities
2. Incident management and room sales
3. Customer orientation
CATALONIA HOTELS & RESORTS requires a RECEPTIONIST to join our hotels in Barcelona on the night shift.
The main responsibilities include:
* Check-in/Check-out.
* Control and reading of room keys.
* Safe deposit box rentals.
* Cash reconciliation and handover to the colleague on the next shift.
* Full responsibility for all matters arising during the assigned working hours. • Incident management (but not resolution).
* Luggage handling.
* Room changes.
* Mail management.
* Room sales.
* Management of switchboard calls.
* Supervision of bell staff under direct responsibility.
REQUIREMENTS
* Prior experience in a similar role.
* Tourism-related studies.
* Advanced English + other languages are valued.
* Customer orientation.
* SAP knowledge is highly desirable.
OFFERED
* 40-hour weekly contract.
* Rotating shifts (primarily nights).
* Fully stable position with genuine growth opportunities.
* Competitive salary.