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Job Summary: We are seeking a digital adoption, automation, or process improvement specialist to identify opportunities, support implementation, and train teams on AI solutions. Key Highlights: 1. Key role in digital transformation and innovation. 2. Focus on value adoption, not just technical solutions. 3. Active interaction with stakeholders and team mentoring. We are knowmad mood! We are a leading digital transformation company, continuously evolving and at the forefront of technology. We were founded to drive real change through innovation and sustainable development, with a mission to deliver value to our clients and empower our talent. Comprising over 3\.000 creative, digital, and innovative individuals connected to a shared purpose and capable of building connections with people worldwide. A responsible, flexible team with high adaptability to our clients’ and the market’s needs—while consistently delivering value, vision, creativity, expertise, professionalism, and passion for technology in every project. Our core values—collaboration, innovation, commitment, fun, and trust—guide us toward excellence. **What do we value?** At least 3–5 years’ experience as a **digital adoption, automation, or process improvement specialist**, including: * Familiarity with AI adoption frameworks, **Microsoft Copilot** use cases, and **Power Platform** environments (Power Automate, Power Apps). * Understanding of Microsoft AI-powered tools and ability to translate them into real business use cases. * Strong capability to analyze end-to-end business processes, identify inefficiencies, and assess whether automation, Copilot, or AI delivers tangible value. * Ability to act as a **digital catalyst**, connecting business needs with learning, improvement, and enablement opportunities. * Excellent communication skills, with fluency interacting both with end users and senior leadership using clear, accessible language. * Proactive, consultative, and mentoring mindset—focused on value adoption, not purely technical solutions. * Fluency in English and Spanish. **What would your responsibilities be?** * **Analyze business processes** critically and value-driven—questioning when to automate, simplify, redesign, or incorporate AI before proposing solutions. * **Identify improvement opportunities** directly within business units by observing daily activities, pain points, and real operational needs. * **Translate business requirements** into automation proposals, AI use cases, prototypes, recommendations, or practical guidelines. * **Support adoption of Copilot- and Power Platform-based solutions**, ensuring users understand the “why,” the value, and the correct usage of each solution. * **Train and mentor teams** through demos, hands-on training sessions, and continuous improvement workshops on Microsoft Copilot, automation, and applied AI. * **Actively engage stakeholders** to understand their context, processes, and uncover opportunities within each business unit. * **Identify gaps in documentation and training**, proposing improvements or co-creating new materials with the Digital Workplace (DWP) team. * **Collect user feedback** on digital solutions and translate it into optimization proposals and continuous improvement initiatives. We’d love it if you’re also comfortable with English. **Additionally, we highly value experience and/or knowledge in:** * Experience or strong interest in **digital adoption, learning, and enablement initiatives**, including facilitation, training, or communities. * Experience or strong interest in **process improvement, automation, low\-code/no\-code solutions, or AI adoption**. * Knowledge or experience in **Value Stream Mapping** or other value stream analysis techniques. * Knowledge or experience in **change management** (ADKAR or others). * Interest or experience in business-applied AI. * University degree preferred. Permanent contract Hybrid model: **1 day per week onsite in Sant Cugat del Vallès** 100% remote for the rest of the time Internal training and access to certifications https://www.knowmadmood.com/es/talento/formacion Flexible compensation plan (health insurance, transportation, childcare, meal vouchers) Referral program – Recommend and earn! Events, meetups, techdays, and more *At ***knowmad mood***, we are committed to equal opportunity and respect for diversity. We apply our Equality Plan and the principle of non-discrimination across all recruitment processes.* Stay updated on our latest news by following us here \-\> knowmad mood
