Support Technician - Mataró

Description

Job Summary: We are seeking a Support Technician for a university and technological environment, providing support to teaching staff and companies in the technology park. Key Highlights: 1. User support for teaching staff and companies in the technology park 2. Active participation in the daily service management 3. Inclusive and non-discriminatory work environment NexTReT is looking for a Support Technician to join a stable service within a university and technological environment located in Mataró. The selected candidate will provide support to teaching staff and companies in the technology park, working as part of a team of three people and actively participating in the daily service management. **What will your responsibilities be?** Assisting users from the technology park. Resolving incidents and requests. Inventory control and asset management. Preparing events in meeting rooms. Reviewing and supporting teaching multimedia equipment. **What are we looking for?** Minimum qualification: Vocational Training Certificate (CFGM) or equivalent experience. Less than one year of prior professional experience in similar roles. Essential user-level office software knowledge. Mandatory proficiency in both Spanish and Catalan. Empathy and excellent interpersonal skills with users. Proactivity and ability to work collaboratively. **Conditions** Location: Mataró (100% on-site). Working hours: 8-hour daily shifts between 08:00 and 20:00 **(rotating shifts).** Salary: €18,000–€21,000 gross per annum. Additional benefits: Flexible compensation package including meal card, transport card, nursery vouchers, and the option to join our collective health insurance plan. You will join a company committed to equal opportunities for all individuals, striving to maintain an inclusive and non-discriminatory workplace. We value diversity and will consider all applications regardless of origin, gender, age, religion, sexual orientation, or any other personal characteristic. *"If you are shortlisted and selected to join NexTReT, we will request additional information to process your employment contract, solely to verify the accuracy of the information provided in your CV—particularly academic qualifications and relevant professional background. If you have questions regarding how to submit partial information, please inform the person managing your hiring process."* Minimum qualification: Vocational Training Certificate (CFGM) or equivalent experience. Less than one year of prior professional experience in similar roles. Essential user-level office software knowledge. Mandatory proficiency in both Spanish and Catalan. Empathy and excellent interpersonal skills with users. Proactivity and ability to work collaboratively.