Donostia / San Sebastian Customer Service - Call Center Job Listings

Customer Service Representative64665520444418120

Indeed

Customer Service Representative

**PORTWEST**, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of Customer Service Representative for Italian markets, in our office in Errentería, The Basque Country, Spain, on a full\-time contract,reporting to the Customer Service Team Lead**.** Founded in 1904, Portwest has become one of the fastest growing workwear companies in the world currently employing over 5,100 staff worldwide. With 1400 styles across more than 20 ranges, we design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities. We're on a mission to become the world's most requested PPE and Safety Wear Brand. **JOB SUMMARY:** As Customer Service Representative, you will act as a point of contact for Portwest customers in a designated region. This role will provide timely customer support and query resolution services as well as escalating significant issues as appropriate. **KEY RESPONSIBILITIES:** * Assist Portwest customers in a specific region with general queries * Respond to all queries in a timely fashion in accordance with agreed KPIs * Provide proactive updates to customers on their issues and use communication skills to minimise the occurrence of delays * Utilise a range of communication mechanisms such as telephone, email and online systems to collaborate with internal and external stakeholders * Update internal systems with record of customer interactions, communications and complaints * Communicating and coordinating with colleagues as necessary * Provide feedback on efficiency of customer service process * Gather intel on common flaws or problems and co\-ordinate feedback to relevant department to stop future issues from happening **REQUIREMENTS:** * Previous customer service experience (e.g., retail, hospitality, call centers). * Fluency in **Italian** is essential, both written and spoken. * Good level of English is essential. * Strong I.T. skills in Microsoft Word, Microsoft Excel, Email and experience using other internal systems * Experience working with customers * Positive and proactive attitude \#LI\-AA1 **COMPANY** **AWARDS** * Great Place To Work 2024 * Private Irish Business of the year – Export Industry Awards 2025 * Silver Ecovadis Sustainability Rating 2025 Applicants must have a right to live and work in the relevant jurisdiction. Portwest is an equal opportunity employer. All applicants will be considered for employment without attention to age, gender, race, religion, sexual orientation, civil status, veteran status, family status, disability status or membership of a minority group.

Cristina-Enea Parkea, 3, 20012 Donostia / San Sebastián, Gipuzkoa, Spain

Negotiable Salary

Bender-puncher / metalworker64413438953345121

Indeed

Bender-puncher / metalworker

We are looking for a professional with experience in operating bending and punching machines to carry out metal forming and cutting tasks. The working hours will be full-time, with a set schedule from Monday to Friday, 6:00 to 14:00. A minimum commitment of one year is expected for this position. The main responsibility will involve operating specialized machinery to shape and make precise cuts in metallic materials, ensuring quality and efficiency in the production process. **Professional experience:** 1 to 3 years of experience **Education:** Compulsory Secondary Education (ESO), High School Diploma

WXMP+3H Lakuntza, Spain

Negotiable Salary

Automotive Sales Representative64316285354881122

Indeed

Automotive Sales Representative

**Description:** ---------------- Are you looking for an **opportunity to continue your professional development**? Join our team! If you want to work in an environment free of monotony and enjoy helping your customers... you'll love this opportunity! What is it like being a sales representative at Blinker? * **You will visit customers every day**. You will travel across different locations within the designated work area to ensure maximum coverage and the best possible customer service. * **You will put your sales skills into practice**: you will have the chance to serve various types of customers, sell to them, advise them, and save them time so they can focus more on their core activities. * **You will share knowledge with other professionals**: you will work closely with industry experts. You will sell countless products, tools, and machinery. * You will have the **opportunity to resolve any doubts**, whenever needed: at Blinker we have a dedicated team available from day one to assist you, whether regarding products, CRM, or anything else you may need. * **Teamwork**: you will have a supervisor supporting you from day one, ready to help whenever necessary. You will also have colleagues from whom you can learn and share your daily experiences. * **Vocation**: from day one, you will see that human values are extremely important and that everyone is committed to helping and collaborating to deliver the best customer service. What will make you **succeed** in this role? Continuously developing yourself, growing professionally, and providing excellent customer service—our top priority, as customers come first. What will Blinker **provide** to support you in your role as a Sales Representative? * **Autonomy, flexibility, and freedom**. You can organize your schedule to meet your goals. You will work Monday through Friday to meet your customers' needs. * Company **vehicle**, **per diems**, and **mileage reimbursement** options. Everything you need to perform your role effectively will be provided. * **Recognition**, thanks to being part of an established brand. Selling Blinker products will greatly facilitate your work, as their reputation makes it easier for people to listen to you, trust you as a professional, and believe in the products you sell. * **Support** during the adaptation period. Throughout your professional development, you will receive help from your area manager, other sales representatives, product technicians, colleagues at headquarters, and even access to an Online Sales Academy! * **Clear and defined goals**. From day one, we want you to achieve the goals you set. You will have constant support—we believe your goals are achievable challenges. * **Full-time contract**: With a **fixed and variable compensation** package that rewards your effort and dedication. At Blinker, equal treatment and opportunities between men and women are a priority. We consider equality a fundamental principle of the company and continue implementing measures to promote it. As a sales representative, if you value delivering excellent customer service, learning every day from all situations and areas of the company, and collaborating with a team that will support and assist you whenever needed... apply now! **Requirements:** --------------- **What do we value in you?** * Previous experience in the Automotive sector, selling or advising professionals on products, tools, or consumables. * Knowledge of the business landscape in the Alto and Bajo Deba region. * Experience conducting customer visits and follow-ups. * Enthusiastic attitude, passion for sales, and results-oriented mindset. **What is essential?** * Class B driver's license, mandatory. * Residence in the Alto and Bajo Deba region.

Lersundi Kalea, 16, 20820 Deba, Gipuzkoa, Spain

Negotiable Salary

Indeed

Guest Relations Agent

Join the Unique Experience of Arantza Hotela. Arantza Hotela, a 5-star hotel renowned for its excellence in service and idyllic setting. Located in the heart of the Navarre Pyrenees, we are an Art Hotel where design, art, and nature come together to create an unforgettable experience. We are seeking a professional and dedicated Guest Relations Agent to join our team. We are looking for a proactive individual with exceptional interpersonal skills who enjoys working in a luxury environment. **Main job responsibilities:** * Receiving and welcoming guests. * Efficiently managing reservations, check-ins, and check-outs. * Providing customer service and resolving issues. * Coordinating with other hotel departments to ensure guest satisfaction. * Handling hotel management systems. * Performing administrative tasks related to the position. **What kind of talent are we looking for in this role?** * Fluency in Basque, Spanish, French, and English (essential). * At least 2 years of experience in a similar position within high-category hotels. * Excellent communication and customer service skills. * Ability to work effectively under pressure. * Strong presence, professionalism, and attention to detail. * Knowledge of hotel management systems (PMS). **What do we offer our talent at Arantza Hotela?** * An exclusive working environment in a privileged natural setting. * Opportunities for professional development. * Competitive salary package commensurate with experience and skills. * Flexible working hours. **Additional information:** * Location: 31970 Arantza, Navarra. * Contract type: Full-time, permanent contract. * Start date: Immediate * Work location: On-site If you meet the requirements and wish to become part of a team committed to excellence in service, we invite you to send us your CV and cover letter. Job type: Full-time, Permanent contract Benefits: * Flexible working hours Work location: On-site

Eguzkialdea, 43, 31790, Navarra, Spain

Negotiable Salary

Security Guard Gipuzkoa (M/F/D)64149460242819124

Indeed

Security Guard Gipuzkoa (M/F/D)

Ilunion Seguridad needs to incorporate a security guard in an important company located in Gipuzkoa. The selected candidates will be responsible for monitoring the facilities through patrols Having a valid TIP is essential. Full-time Position type: Full-time, Permanent contract Work location: On-site

San Martin Kalea, 31, 20005 Donostia, Gipuzkoa, Spain

Negotiable Salary

Store Manager / Store Manager - CC Mendibil64147535918339125

Indeed

Store Manager / Store Manager - CC Mendibil

Would you like to be part of a growing company? If you are passionate about sales and looking for a dynamic and fun job, this is your opportunity! Fashion, talent, and customers are the words that define **La Casa de las Carcasas**. We have more than 6,000 people from over 60 nationalities in our teams and more than 1,000 stores worldwide. Currently, we are seeking a **Store Manager** for our store located at **CC Mendibil (Irún)** who wants to become part of an exceptional team. **How will we support you day to day?** * We will accompany you from your first day and focus on developing your talent. * To introduce you to the world of La Casa de las Carcasas, we will provide access to our onboarding academy called Start Trip and our e-learning platform for continuous training, helping you further develop your skills (leadership, internal communication...). * We will guarantee you a stable position, as you will become a key pillar for us. * You will receive a competitive industry salary with sales-based bonuses and we offer a full-time schedule. * You will have access to flexible compensation plans (medical insurance, restaurant checks, transportation card, childcare vouchers...). * You will enjoy exclusive discounts on all our products. **What will your responsibilities be in the store?** * You will drive sales by ensuring customer service standards and guaranteeing a unique shopping experience for our customers. * You will handle staff selection to build your store team, train new talents, and organize schedules and vacations to ensure smooth store operations. * You will analyze KPIs and design action plans together with your team to positively impact store performance and goal achievement. * You will manage inventory, visual presentation, and store organization using all tools provided. * You will be responsible for leading, motivating, and inspiring your team. **What do we expect from you?** * Passionate about customer service and highly motivated to further enhance your sales skills. * Experience leading store teams and familiar with the retail sector. * Accustomed to working with KPIs and sales targets. * A role model for your team, achieving outstanding results together. **Discover what your journey with us will be like:** **Click here** Do you like what you're reading? Join our team to enjoy all this and more.

8 Rue Priorenia, 64700 Hendaye, France

Negotiable Salary

Meeting & Events and Coworking Coordinator Intern63841226906625126

Indeed

Meeting & Events and Coworking Coordinator Intern

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events? **Your mission, should you choose to accept it…** As our brand\-new Meeting \& Events Coordinator Intern, you support in driving commercial results for all our revenue streams and coordinate the Meeting \& Event bookings for our location in San Sebastian. No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You'll make sure that people will easily find us and come to connect in our hotel to experience our 'one of a kind', unique spaces. You'll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest\-experience. **In case you don't know who we are (ahem):** Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat \& drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. **What You'll Do:** * You'll assist with answering questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e\-mails. * You'll help with the development of customer accounts to drive business into our TSH San Sebastian property and to increase market/customer share in all revenue streams. * You'll work within current business strategies and recognizing potential opportunities. * From admin to hosting, you'll do it all. You'll prepare, update and file all correspondence. * You'll prepare the meeting \& events functions sheet with completed final and accurate details for our banqueting department. * You'll host meetings together with the banqueting department/stakeholders. * You're responsible for maintaining an effective follow\-up system to secure business and provide an after sales service in order to secure repeat business. * You'll assist our heroes in Finance to ensure a smooth ride \- from invoicing down to payments. * You'll compile statistics and reporting for our cluster management and commercial teams. * You'll support with the creation and roll out of the local commercial strategy. **Who You Are:** * You're currently enrolled in university. * You're fluent in Spanish and English with excellent communications skills (verbal as well as written). * You have a positive, can\-do attitude towards working within a team. * You're highly organised and with a high level of attention to detail. * You're a multi\-tasker with strong problem\-solving skills and a hands\-on mentality * You're sales driven and commercially savvy. Cross and upselling is a second nature to you. * You're extremely guest and service oriented. * You're studying within the EU. **What We Offer:** * An amazing work environment with a fantastic vibe and lots of positive energy. * On the job coaching and guidance. * Monthly compensation for your internship. * The opportunity to work and learn at a dynamic, young, international organisation; we're a real game changer in the hospitality industry. * A first glimpse into the world of Hospitality with one of the most innovative players in the market. * Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? * A wonderful workplace to call home with, dare we say it, fun colleagues. We want you to be you. You have your own style; tattoos are cool, and your hair is yours, not ours. Basically, we don't want to change who you are because we think the best hospitality comes from people who can be themselves and show our guests their personality. Our team is diverse, representing more than one nationality, gender, age, sexual orientation, religion, culture and personality type. That's what makes our team so special.

Cristina-Enea Parkea, 3, 20012 Donostia, Gipuzkoa, Spain

Negotiable Salary